Field Supervisor: Installations & Safety Leader

Kone México; Región Centro; On-site; MXN 502,000 - 725,000; Full time

Benefits offered by this job

Competitive salary

Learning & growth

Family health plan

Additional benefits

Job summary

KONE México seeks a Field Supervisor based in Guadalajara to lead installation teams, ensure safety and quality, and serve as the on-site KONE representative coordinating with customers, builders, contractors, and project managers.

This role requires strong field leadership, hands-on execution, and a relentless focus on timely, cost-effective installations and smooth handovers, with commitment to customer satisfaction and continuous improvement.

Qualifications

• Strong leadership in field service and technical operations.
• Ability to coordinate installation teams and stakeholders.
• Commitment to safety, quality, and customer satisfaction.

Responsibilities

• Ensure safety, quality, and productivity during installation and handover activities, addressing non-conformities.
• Lead and coordinate installation teams, ensuring correct use of installation methods, tools, and risk assessments.
• Proactively manage site preparation and readiness, including site visits, audits, and resolution of issues with customers and stakeholders.
• Verify the site execution plan and manage field costs as part of the pre-delivery review and throughout installation.
• Ensure installation deliverables are completed and verified according to KONE standards.
• Serve as the primary point of contact for customers regarding site management, ensuring proactive, clear, and professional communication.
• Support smooth customer and maintenance handovers by ensuring site and documentation readiness.
• Drive continuous improvement of installation flow by preventing interruptions and optimizing on-site execution.

Job description

KONE México seeks a Field Supervisor based in Guadalajara to lead installation teams, ensure safety and quality, and serve as the on-site KONE representative coordinating with customers, builders, contractors, and project managers.

This role requires strong field leadership, hands-on execution, and a relentless focus on timely, cost-effective installations and smooth handovers, with commitment to customer satisfaction and continuous improvement.