Field Services Engineer

Shenzhen Linquan Technology Co., LTD (深圳市林全科技有限公司); Victoria de Durango; Presencial; MXN 257.000 - 368.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HQ Paid Training

Travel & Lodging Covered

Competitive compensation

Descripción de la vacante

Shenzhen Linquan Technology Co., Ltd. seeks a field service engineer to install, commission, calibrate, and support wire harness automation equipment at customer sites in Durango, Mexico.

You will train operators, document service activities, and coordinate with our China HQ for remote support and parts delivery. Requirements include a technical diploma or higher in automation or related fields, 3+ years of field service experience, and proficiency in reading electrical diagrams with multimeter

Formación

• Education: post-secondary technical diploma or higher in mechanical/electrical automation.
• 3+ years field service experience on industrial equipment.
• Ability to read electrical diagrams and use multimeters.

Responsabilidades

• Install, configure, calibrate, and accept equipment on client site.
• Operate and maintain wire-processing machinery.
• Perform preventive maintenance and remote troubleshooting.
• Provide customer training and document service activities.
• Coordinate with China HQ teams for support and parts.
• Ensure safety and compliance during on-site service.

Conocimientos

Fluent Spanish

Good English

Customer communication

Educación

Technical diploma or higher

Relevant field experience

Descripción del empleo

Founded in 2013, Shenzhen Linquan Technology Co., Ltd. is a comprehensive intelligent manufacturing solution provider integrating advanced automation equipment and industrial software. Headquartered in Shenzhen, China, we operate a primary production base in Shanghai.

Our company focuses on core technologies in industrial automation, digitalization, and smart manufacturing. We provide high-quality, efficient solutions tailored for the new energy, automotive electronics, and wire harness processing industries.

Driven by a deep understanding of industry transformation, Linquan Technology integrates high-end intelligent systems with traditional processing equipment to redefine automotive wire harness production. Today, we serve a premier and diverse global customer base. Through proven success in intelligent manufacturing, inline testing, and turnkey smart factory solutions, Linquan empowers clients to build lasting core competitiveness.

Position Overview

Responsible for installation and commissioning, parameter configuration, calibration, acceptance support, preventive and corrective maintenance, troubleshooting, customer training, and service documentation for the company’s wire harness automation equipment in Durango, Mexico, and neighboring service areas. The equipment covers wire cutting, stripping, crimping, seal insertion, housing insertion, and related processes. The role is primarily customer-site based and requires the engineer to work independently while coordinating effectively with customer production, quality, and engineering teams, as well as R&D, technical support, spare parts, and project teams at China HQ to improve equipment reliability, uptime, and process stability.

Key Responsibilities

• Equipment Delivery & Commissioning: Perform equipment installation, program monitoring and parameter configuration, debugging, calibration, trial runs, FAT support, SAT, and delivery acceptance support, ensuring equipment meets technical and acceptance requirements agreed by both parties.
• Automation Machinery Operations: Operate, inspect, and maintain fully automatic wire-processing equipment used for wire cutting, stripping, crimping, seal insertion, housing insertion, and related processes.
• Inspection & Preventive Maintenance: Conduct equipment inspections, preventive maintenance, and corrective repairs; identify potential risks and recommend improvements to increase equipment reliability and uptime.
• Troubleshooting & Diagnostics: Diagnose mechanical, electrical, pneumatic, PLC, HMI, and common industrial control system faults on site or remotely, implement safe temporary containment measures, and drive issues to closure.
• Root-Cause Analysis & Improvement: Perform root-cause analysis, complete necessary mechanical adjustments and parameter optimization, implement continuous improvements, and verify effectiveness and process stability.
• Cross-Team Collaboration: Work with customer production, quality, and engineering teams, and with China HQ R&D and technical support teams, providing accurate fault symptoms, alarm information, test data, program/parameter backups, photos, and videos.
• Customer Technical Training: Provide hands-on training to customer operators, maintenance personnel, and engineering teams on safe operation, routine inspections, basic troubleshooting, process adjustment, and maintenance.
• Service Documentation: Submit service reports, FAT/SAT records, issue logs, parameter backups, spare-parts usage records, and customer sign-off documents as required. Support spare-parts shipment, receipt, and inventory checks.
• Compliance & Emergency Support: Comply with customer-site safety rules, confidentiality requirements, and company service procedures; participate in scheduled remote and emergency technical support, and promptly escalation significant risks.

Qualifications

• Education: Post-secondary technical diploma or higher in mechanical engineering, electrical engineering, automation, mechatronics, or a related discipline. Candidates with equivalent capabilities and extensive experience may also be considered.
• Experience: 3+ years of experience in field service, installation and commissioning, or equipment maintenance involving industrial equipment, automated production lines, or custom-built machinery. Higher pay is offered for candidates with richer relevant experience.
• Electrical & Automation: Ability to read electrical schematics and use multimeters and test instruments proficiently. Able to connect to PLCs for online diagnostics, program monitoring, and backup; troubleshoot HMIs, sensors, drive systems, and control components.
• Mechanical & Pneumatics: Ability to read mechanical assembly drawings and pneumatic diagrams, with hands-on capability in disassembly, adjustment, and replacement of transmission mechanisms and pneumatic components.
• Process & Quality Awareness: Understanding of equipment acceptance, parameter calibration, issue verification, and process stability requirements. Wire harness processing experience preferred.
• Digital & Documentation Skills: Proficient in computers, remote support tools, and office software, with strong capability in preparing service reports, parameter backups, and issue records.
• Language Skills: Fluent in Spanish (essential for deep on-site technical communication and training) and good proficiency in English for cross-border meetings, technical document verification, and reporting to China HQ.
• Driving & Travel: Valid Mexican driver's license with proficient driving skills. Able to accommodate frequent local and regional travel and participate in scheduled emergency support.
• Personal Competencies: Strong independent analysis, task management, on-site judgment, and customer communication skills. Organized, safety-conscious, and committed to accurate documentation and issue closure.

Preferred Qualifications

• Experience with automotive wire harnesses, fully automatic terminal crimping, seal insertion, housing insertion, or related wire harness automation machinery.
• Experience with FAT/SAT, international equipment delivery, cross-cultural team collaboration, or regional field service.
• Experience delivering technical training to customer operators, maintenance personnel, or engineering teams.

Training & Work Support

• HQ Paid Training: 1 to 3 months of paid technical training at China HQ depending on onboarding and project schedule, covering equipment operation, debugging, FAT, troubleshooting, and maintenance.
• Travel & Accommodation: Reasonable travel and lodging expenses during training and project deployments covered per company and EOR policies.
• Competitive Compensation: Monthly salary of MXN 23,000 - 33,000 (Mexican Pesos, commensurate with background and experience), plus performance incentives and statutory benefits compliant with Mexican labor laws (via EOR).
• Career Growth: Professional training, technical advancement, and long-term career growth in an international industrial technology environment.