Field Service Engineer

The ESAB Group Inc.; México; On-site; MXN 1,223,414 - 1,417,758; Full time

Job summary

The ESAB Group Inc. is seeking a Field Service Engineer in Mexico to support customers with installation and maintenance of CNC Cutting Machine Products. Applicants should possess an Associate degree in Electronic Engineering Technology or related experience.

This role involves troubleshooting, technical reporting, and extensive travel. Ideal candidates will be technically oriented, possess strong communication skills, and demonstrate the ability to solve complex issues effectively.

The role offers a competitive salary range of $69,441.00-$80,472.00.

Qualifications

• 2-3 years of related experience, ideally with ESAB equipment.
• Ability to read and understand technical documents and regulations.
• Ability to diagnose malfunctions and undertake repairs.

Responsibilities

• Install, repair and train customers on CNC Cutting Machine Products.
• Test faulty equipment and diagnose malfunctions.
• Write technical reports on operations and issues.
• Communicate with customers and technical teams to resolve problems.
• Perform preventative maintenance on machinery as needed.

Skills

Technical orientation

Excellent written and oral communications

Ability to apply advanced mathematical concepts

Education

Associate degree in Electronic Engineering Technology or equivalent

Job description

Job Description

Field Service Engineer will report to the Field Service Manager. This role will provide support to customers for installations, repairs, and training. The ideal candidate will be technically oriented and love to travel.

Key Responsibilities

• Install, repair and train customers on CNC Cutting Machine Products.
• Test faulty equipment, apply knowledge of functional operation of electronic devices to diagnose the cause of malfunctions, and repair problems.
• Write technical reports describing malfunctions and deviations from design specifications.
• Diagnose malfunctioned equipment.
• Perform preventative/corrective maintenance on customer's machines.
• Communicate and troubleshoot with customers, programmers, engineers, technicians, and production personnel to resolve problems. Includes communications with customer operators and maintenance personnel.
• Make timely travel arrangements to accommodate customer's needs.
• Other duties as assigned.

Knowledge, Skills & Abilities

• Associate degree in Electronic Engineering Technology or 2-3 years related experience; or equivalent combination of education and experience.
• Prior experience with ESAB equipment a plus.
• Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations.
• Excellent written and oral communications.
• Ability to apply advanced mathematical concepts (formulas, scientific equations, graphs, schematic diagrams, etc.).

Mobility & Travel Requirements

• Able to regularly lift and/or move up to 50 pounds.
• Willingness to travel domestically (100%) with occasional international travel to support our customer.
• Occasional weekend work during large project installs.

Pay Range

$69,441.00-$80,472.00

ESAB is a world leader in the production of welding and cutting equipment and consumables. Our innovative, world-renowned equipment and solutions are developed with input from our customers and built with the expertise and heritage of a global manufacturing leader.