Field Sales Engineer - HVAC & Refrigeration

Alfa Laval Mid Europe GmbH; México; On-site; MXN 260,000 - 480,000; Full time

Job summary

Alfa Laval Mid Europe GmbH is seeking a Field Sales Engineer to drive growth across Mexico and the Caribbean. You will build new business opportunities, strengthen relationships with customers, and promote Alfa Laval's HVAC and Refrigeration solutions while collaborating with engineering and inside sales teams.

Your role focuses on understanding customer needs, delivering value-added proposals, managing CRM-driven pipelines, and ensuring successful project follow-through from quotation to

Qualifications

• Bachelor’s degree in Mechanical, Chemical, Electrical, Industrial, Food Engineering, or related technical field.
• 2–3 years of experience in technical sales, consultative selling, or business development in industrial markets.
• Technical knowledge of HVAC, air conditioning, and/or refrigeration systems and applications.
• Experience in customer relationship management, business development, prospecting, and commercial negotiations.
• Ability to translate customer needs into value-added commercial solutions and manage sales pipelines.

Responsibilities

• Follow established sales processes to promote Alfa Laval products and services.
• Analyze market trends and customer needs to develop sales plans aligned with targets.
• Develop and manage leads, converting them into business opportunities for a strong sales pipeline.
• Maintain an active market presence through regular customer visits and meetings.
• Develop long-term relationships with key customers, engineering consultants, and stakeholders.
• Identify opportunities to expand Alfa Laval's presence in HVAC and Refrigeration.
• Prepare value-based technical and commercial proposals addressing customer requirements.
• Follow up on quotations, projects, and negotiations to maximize conversions.
• Ensure effective use of CRM and sales tools to track activities and support decisions.
• Collaborate with Business Units and Inside Sales to develop competitive solutions.

Skills

CRM tools

Sales pipeline

Negotiation

English proficiency (B2)

Customer relationship

Education

Bachelor's degree in Mechanical, Chemical, Electrical, Industrial, Food Engineering or related field

Tools

CRM software

Job description

About the Job

At Alfa Laval, we are looking for a Field Sales Engineer to drive business growth within the HVAC and Refrigeration markets across Mexico and the Caribbean. In this role, you will be responsible for developing new business opportunities, strengthening relationships with existing customers, and expanding our market presence by promoting Alfa Laval's innovative products and solutions. You will work closely with customers, engineering consultants, and internal teams to understand technical requirements, identify opportunities, and deliver value-added solutions.

Key Responsibilities

• Follow established sales processes and guidelines to promote and sell Alfa Laval products and services.
• Analyze market trends, customer needs, and buying behavior to develop sales plans aligned with business division strategies and targets.
• Identify, develop, and manage leads, converting them into business opportunities to ensure a strong and sustainable sales pipeline.
• Maintain an active market presence through regular customer visits, meetings, and interactions, focusing on understanding customer needs and highlighting the value of our solutions.
• Develop and strengthen long-term relationships with key customers, engineering consultants, and other relevant stakeholders within the HVAC and Refrigeration markets.
• Identify business opportunities to expand Alfa Laval's presence in HVAC and regain market share within the Refrigeration segment.
• Proactively manage the customer portfolio, planning sales activities and customer visits to anticipate needs and identify upcoming projects.
• Prepare value-based technical and commercial proposals that address customer requirements and highlight Alfa Laval's unique selling points.
• Follow up on quotations, projects, and negotiations to maximize opportunity conversion and achieve sales targets.
• Ensure consistent and effective use of CRM and other sales tools to manage opportunities, track activities, and support business decisions.
• Collaborate closely with Business Units, Inside Sales, and other internal teams to develop competitive solutions and ensure customer satisfaction.

Who You Are

You are a proactive, results-driven professional with a strong commercial mindset and a passion for building customer relationships. You enjoy being close to the market, identifying opportunities, and developing solutions that create value for customers. You demonstrate strong communication, networking, and influencing skills, combined with business acumen, adaptability, and a customer-focused approach.

What You Know

• Bachelor’s degree in Mechanical, Chemical, Electrical, Industrial, Food Engineering, or a related technical field.
• 2-3 years of experience in technical sales, consultative selling, or business development within industrial markets.
• Technical knowledge of HVAC, air conditioning, and/or refrigeration systems and applications.
• Experience in customer relationship management, business development, prospecting, and commercial negotiations.
• Ability to understand customer technical needs and translate them into value-added commercial solutions.
• Experience using CRM tools and managing sales pipelines.
• Intermediate to advanced English proficiency (B2).

What’s in It for You?

We offer you the opportunity to join a global company committed to innovation, sustainability, and continuous development. You will play an active role in strengthening Alfa Laval's presence in the HVAC and Refrigeration markets, working closely with strategic customers and cross-functional teams while developing your professional career in a dynamic and international environment. We care about diversity, inclusion, and equity in our recruitment processes. We believe that behavioral traits can provide important insights into a candidate’s fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to complete the assessment.

Company Culture

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Meet our dedicated people who always go the extra mile