Field Installation Engineer

vaisalaoyj; Ciudad de México; Hybrid; MXN 420,000 - 720,000; Full time

Job summary

Vaisala in Mexico City is seeking a Field Installation Engineer to install, calibrate, and support our viewLinc, Liquid Measurement, and Power & Energy products. The role requires travel up to 75% and the ability to work in the United States as needed.

The ideal candidate has a technical degree and 5–8 years of field experience, with strong TCP/IP networking, OSHA-certified safety training, and experience in GxP environments. Fluent in English and Spanish is required.

Qualifications

• Bachelor’s degree in a technical field as a minimum requirement.
• 5–8 years of experience in a field engineer or technician role.
• Equivalent combinations of education and experience will be considered.
• OSHA safety certification(s) relevant to fieldwork.
• Strong practical knowledge of TCP/IP networking and device configuration.
• Hands-on experience installing and troubleshooting industrial gateways and networked devices.
• Experience in GxP-regulated environments (pharma, biotech, medical devices).
• Familiarity with IQ/OQ/PQ validation and regulatory requirements (FDA 21 CFR Part 11, EU GMP Annex 11).
• Ability to work at elevation, in enclosed spaces, and in cold environments.
• Certified training in metrology, computer networking, or electronics.
• Knowledge of low voltage wiring and basic circuit diagnostics.
• Self-motivated with strong problem solving and communication skills.
• Must be fluent in English and Spanish; willingness to travel to the U.S. and internationally.

Responsibilities

• Perform on-site installation, configuration, commissioning, and upgrades of hardware and software.
• Install and troubleshoot networked devices, including industrial routers/gateways, to ensure connectivity.
• Diagnose and resolve networking issues (Ethernet, Wi-Fi, NAT, firewalls, VPN).
• Support IQ/OQ/PQ validation activities with customer Quality teams for GxP compliance.
• Provide technical training to end users on system operation and reporting.
• Perform troubleshooting, repairs, and upgrades at customer sites.
• Collaborate with internal teams to resolve complex issues and ensure customer satisfaction.
• Provide instrumentation service and support by phone and onsite.
• Plan and manage travel, schedules, and workload efficiently.
• Submit and track expenses and service reports; maintain site documentation.

Skills

TCP/IP networking

Field installation

Troubleshooting

Customer training

Communication

English and Spanish fluency

GxP compliance

Education

Bachelor’s degree in a technical field

Tools

Digi gateways

Industrial cellular routers

Digi networking equipment

Job description

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Field Installation Engineer

Location: Mexico City, MX

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

We are searching for a talented and motivated Field Installation Engineer to join our Industrial Measurements team to provide technical support to our Latin America customer on our viewLinc®, Liquid Measurement, and Power and Energy products. This position may be called on to support onsite installation, calibrations, and support services for our viewLinc® continuous monitoring system product line as well as Liquid Measurement and Power and Energy.

This position will be a hybrid position located in Mexico City, Mexico with up to 75% travel both domestically and internationally. Due to customer and training locations, this person must also have the ability to work in the United States.

Vaisala is a market leader in environmental monitoring systems designed to meet the stringent requirements of FDA regulated GxP customers. Our environmental monitoring system products are part of our global Industrial Measurements business unit, which develops measurement technologies and sells to thousands of customers in life science, power transmission and many other industrial application markets.

This role requires a background that encompasses instrumentation, computer networking and metrology. Traveling is expected to customer sites therefore; this role must live within the assigned geographical territory with close proximity to a major international airport. GAMP knowledge and experience with electronic records in the pharmaceutical and medical device manufacturing industries (FDA 21 CFR Part 11) is extremely valuable.

Job Responsibilities:

• Perform on-site installation, configuration, commissioning, and upgrades of hardware (data loggers, sensors, transmitters) and software.
• Install, configure, and troubleshoot networked devices including industrial cellular routers, gateways, and serial servers (Digi and equivalent platforms) to ensure reliable connectivity between field devices and an enterprise or cloud server.
• Diagnose and resolve network connectivity issues involving Ethernet, Wi-Fi, cellular, NAT, firewalls, port forwarding, and VPN configurations.
• Support IQ/OQ/PQ validation activities and work closely with customers’ Quality and Validation teams to meet GxP compliance requirements.
• Provide technical training to end users on system operation, alarm management, and reporting.
• Perform troubleshooting, repairs, and system upgrades at customer sites.
• Collaborate with internal Technical Support, Sales, and Customer Success teams to resolve complex issues and ensure high customer satisfaction.
• Provide instrumentation service and support by phone and onsite.
• Plan and manage own travel, schedule, and daily workload to maintain high productivity.
• Submit and track expenses and service reports on time.
• Maintain accurate service documentation, site reports, and calibration records in accordance with company and regulatory standards.
• Identify and elevate product improvement opportunities based on field experience.

We are looking for people who have the following:

• Bachelor’s degree in a technical field, e.g., computer science, electrical/mechanical engineering, or related discipline preferred.
• 5-8 years of experience in a field engineer or technician role.
• Equivalent combinations of education and experience will be considered.
• Relevant OSHA safety certification(s).
• Strong practical knowledge of TCP/IP networking, including device configuration, IP addressing, subnetting, DHCP, DNS, NAT, firewalls, and basic VPN troubleshooting.
• Hands-on experience installing and troubleshooting industrial gateways, cellular routers, or similar networked devices (Digi or equivalent experience strongly preferred).
• Experience working in GxP-regulated environments (pharmaceutical, biotech, medical device, or healthcare).
• Familiarity with validation processes (IQ/OQ/PQ) and regulatory requirements (FDA 21 CFR Part 11, EU GMP Annex 11).
• Ability to work at elevation, enclosed spaces, and in cold environments.
• Certified training in either metrology, computer networking, or electronics required.
• Knowledge of low voltage analog signal wiring and basic circuit diagnostics.
• Self-motivated and ability to work independently.
• Strong problem solving, communication and organizational skills with a penchant for quality and attention to detail.
• Ability to work at elevation, enclosed spaces, and in cold environments.
• Must be fluent in English and Spanish (Portuguese speaking plus).
• Must have the ability to work both in Mexico and the United States, and willingness to travel domestically and internationally, up to 75% annually.

Our Vaisala solutions contribute to societies and people’s lives in over 150 countries – and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world. We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference!