F&I Training & Performance Lead (Travel‑Heavy)

Gm Financial; Xico; On-site; MXN 300,000 - 600,000; Full time

Job summary

GM Financial in Monterrey, Mexico seeks a Senior F&I Representative to execute F&I processes with Dealers, manage KPI reporting, and support dealer sales programs including F&I School and Conference. You will train managers, monitor performance, and travel up to 80% of the month to sites and meetings.

Ideal candidates have a business-focused background, 2+ years in training within financial or automotive sectors, and fluent Spanish and English.

Qualifications

• Ability to build strategic customer relationships.
• High level of self-management and empowerment.
• Knowledge of Automotive industry in Mexico.
• Knowledge of Financial & Banking industry in Mexico.
• Ability to analyze and develop process improvements.
• Advanced MS Office Skills.
• Ability to work and negotiate with all organizational levels.

Responsibilities

• Deliver and support training to F&I Managers through the F&I School.
• Deliver training programs on products, processes, and soft skills to the GM Dealers Network.
• Implement regular visits for the F&I Managers who participate in the F&I Schools, for program follow-up.
• Negotiating within all levels of the Dealers organization, with the objective of improving performance.
• Monitor the F&I Department KPI's to identify opportunities and suggest actions.
• Support in the selection of the F&I Managers for the Dealer Network.
• Monthly updating and ad-hoc support for reports.
• Administration of F&I Managers and F&I Assistants inventories.
• Support on development and execution of projects related to the F&I Program (F&I School, F&I Conference, F&I School Advance).
• Availability to travel at least 80% of the work week during the month.

Skills

Strategic relationships

Self-management

Automotive industry knowledge

Financial & Banking knowledge (MX)

Process improvement

MS Office suite

Negotiation across levels

AI tools usage

Education

Bachelor's degree in business/related field

Tools

Job description

GM Financial in Monterrey, Mexico seeks a Senior F&I Representative to execute F&I processes with Dealers, manage KPI reporting, and support dealer sales programs including F&I School and Conference. You will train managers, monitor performance, and travel up to 80% of the month to sites and meetings.

Ideal candidates have a business-focused background, 2+ years in training within financial or automotive sectors, and fluent Spanish and English.