Expeditor: Drive On-Time Deliveries & Ops Excellence

Bendix Commercial Vehicle Systems LLC; Ciudad Acuña; Sur place; MXN 201 000 - 268 000; Plein temps

Résumé du poste

Bendix Commercial Vehicle Systems LLC in Ciudad Acuña, Mexico, is seeking an Expeditor to work closely with the Customer Excellence representatives and operations team. The role focuses on expediting orders, providing priorities, and delivering ship dates for backlog and open orders.

You will create and update shipments, lead daily delivery meetings, and use tracking tools to improve visibility of customer demand.

Qualifications

• Minimum of 3-5 years of Account Management experience.
• Customer Scorecards – Delivery Performance Metrics preferred.
• Automotive or related industry preferred.

Responsabilités

• Print & separate deliveries of automatic batch run
• Create & update shipments (SID)
• Lead daily Delivery meetings & update Customer Profile report
• Expedite critical finished goods with operations/planning team
• Provide ship dates to Customer Excellence Representatives, as requested
• Update daily reports as instructed by your Supervisor.
• Utilize the required tracking tools to provide short and mid-term visibility of customer demand
• Track and provide RCCA on Error Tracking Logs
• Perform Root Cause Analysis and define permanent corrective actions to resolve order fulfillment errors
• Support system/process enhancements to improve customer alignment/management, such as reducing/eliminating manual work and providing better visibility to customer orders and their potential delivery issues
• Maintain the required metrics to measure customer service effectiveness that will lead to customer satisfaction, such as average response time on information needs, on time delivery, shipping errors, past due backlog and other relevant metrics
• Utilize the required tracking tools to provide short and midterm visibility of customer requirements and past due items
• Knows and Communicates the need for product safety.
• Support PSA Activities and procedures with team members.
• The employee has the authority to stop the production line, when he/she notices that the product has a quality problem or defect.
• Perform all those activities that by the nature of the position are required.

Connaissances

Pivot Tables

VLOOKUP

Excel proficiency

Interpersonal communication

Analytical & organizational skills

Formation

High School Degree

Outils

Microsoft Office

Description du poste

Bendix Commercial Vehicle Systems LLC in Ciudad Acuña, Mexico, is seeking an Expeditor to work closely with the Customer Excellence representatives and operations team. The role focuses on expediting orders, providing priorities, and delivering ship dates for backlog and open orders.

You will create and update shipments, lead daily delivery meetings, and use tracking tools to improve visibility of customer demand.