Epic Systems Support - Senior Associate

PwC México; México; On-site; MXN 450,000 - 650,000; Full time

Job summary

PwC Mexico Acceleration Center is seeking an Epic Systems Support - Senior Associate to analyze client needs and implement Epic solutions that improve operational efficiency. You will provide training, support, and ongoing collaboration with clients to deliver impactful outcomes and drive digital healthcare transformations.

The role emphasizes building client relationships, navigating complex projects, and growing technical and leadership skills within a global advisory and business services

Qualifications

• Bachelor's degree required.
• At least 3 years of experience.
• Oral and written proficiency in English required.

Responsibilities

• Analyze client needs to implement Epic software solutions effectively.
• Provide training and support for seamless integration of Epic applications.
• Collaborate with clients to optimize operational efficiency through business application consulting.
• Use analytical reasoning to inform strategic decisions.
• Develop and maintain meaningful client relationships to anticipate needs.
• Apply health data analytics to inform strategic decisions.
• Maintain professional and technical standards in client engagements.
• Navigate complex situations to deliver quality outcomes and grow skills.

Skills

Epic Systems

Client collaboration

Training & support

English proficiency

Education

Bachelor's degree

Tools

Epic Software

Job description

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As an Epic Systems Support - Senior Associate, you will specialize in consulting services for Epic software solutions, helping clients optimize operational efficiency through analysis, implementation, training, and support. Within our Business Application Consulting practice, you will leverage your skills to assist clients in achieving their strategic objectives by integrating and utilizing business applications effectively.

As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions while embracing ambiguity and using these moments as opportunities for growth.

In this role at PwC Acceleration Center Mexico, you will be instrumental in analyzing client needs and implementing software solutions that drive operational efficiency. Your work will involve using a broad range of tools and methodologies to generate new ideas and solve problems, while maintaining professional and technical standards. This position offers a unique opportunity to develop a deeper understanding of the business context and how it is evolving, allowing you to make informed insights and recommendations.

Responsibilities

• Analyzing client needs to implement Epic software solutions effectively
• Providing training and support for seamless integration of Epic applications
• Collaborating with clients to optimize operational efficiency through business application consulting
• Utilizing analytical reasoning to break down complex concepts and inform strategic decisions
• Developing and maintaining meaningful client relationships to anticipate and address their needs
• Applying business analysis skills to support digital healthcare transformations
• Implementing technology solutions to enhance healthcare technology systems
• Interpreting data to generate insights and recommendations for business transformation
• Upholding professional and technical standards in all client engagements
• Navigating complex situations to deliver quality outcomes and grow personal skills

What You Must Have

• At least a Bachelor's degree
• At least 3 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Preference for a Master's or Masters of Business Administration degree
• Demonstrating proficiency in Epic Software and Electronic Health Record (EHR) Management
• Utilizing analytical reasoning and business analysis for client solutions
• Embracing digital transformation and healthcare technology advancements
• Applying health data analytics to inform strategic decisions
• Navigating complex business transformation projects in healthcare
• Building meaningful client connections through effective communication skills