Acceleration Center - Business & Supply Chain Operations (BSCO) - Epic - Patient Access - Exper[...]

PwC; Torreón; On-site; MXN 600,000 - 1,000,000; Full time

Job summary

PwC in Torreón is seeking an Associate-level Epic Consulting professional specializing in Epic software solutions for healthcare clients. You will analyse client needs, drive implementation, and deliver training and support to ensure seamless use of Epic applications.

Focus on building client relationships, navigating ambiguity, and mentoring teams while maintaining high standards and professional ethics. Upward growth opportunities exist within a global firm.

Qualifications

• Experience with Epic software and US healthcare workflows.
• Ability to interpret data to inform insights and recommendations.
• Strong communication and leadership abilities.
• Ability to manage cross-team projects and meet deadlines.
• Familiarity with industry standards and audit requirements.

Responsibilities

• Lead and deliver value at associate level in PwC Epic consulting.
• Build meaningful client connections and manage internal teams.
• Assist clients in analysing needs, implementation, training, and support for Epic solutions.

Skills

Epic knowledge

US healthcare workflows

Product roadmaps

Team leadership

Problem solving

Audit standards

Patient care databases

Workload management

Interpersonal skills

Mentorship

Project management

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Skills & Abilities

• Strong knowledge of Epic and US healthcare workflows.
• Knowledge of technical product roadmaps and determines support requirements.
• Team orientation and proven ability to work across boundaries up and down the organization.
• Innovative problem‑solving skills and excellent written, briefing, and communication skills.
• Knowledge of industry standards and audit requirements.
• Knowledge of patient care databases and financial and administrative database applications.
• Prioritizing workloads, meeting deadlines, managing several broad‑scope projects at one time, and utilizing time effectively for staff and self.
• Interpersonal skills in dealing effectively with diverse skill sets and personalities.
• Ability to provide mentorship, team leadership and work effectively as a team player.
• Project management skills for cross‑team and internal projects.

Travel Requirements

Up to 20%