Epic Patient Access Team Lead

1900 Accenture S.C. Company; Monterrey; On-site; MXN 600,000 - 900,000; Full time

Job summary

Accenture is seeking an experienced Epic Patient Access Team Lead to join our growing team in Monterrey, Mexico. You will lead cross-functional groups, design and optimize Epic workflows, and translate business needs into clear technical requirements for implementation and testing.

In this role, you will collaborate with global clients and vendors, drive quality metrics, and champion continuous improvements across Epic Cadence, Prelude and Grand Central deployments, contributing to impactful

Qualifications

• 1+ year of Healthcare IT experience with Epic Patient Access
• Certification in Epic Cadence, Prelude, or Grand Central
• Experience leading cross-functional teams
• Experience designing and optimizing healthcare workflows

Responsibilities

• Lead and collaborate with global teams, clients and vendors
• Analyze and design business workflows for healthcare systems
• Translate business needs into functional and technical requirements
• Support system configuration, integration, and testing activities
• Drive quality, performance metrics, and continuous improvements
• Act as a liaison between business and technical stakeholders

Skills

Healthcare IT

Epic Patient Access

Team leadership

Stakeholder liaison

Tools

Epic Cadence

Epic Prelude

Epic Grand Central

Job description

About the Role

We are looking for an experienced Epic Patient Access Team Lead with expertise in Epic Cadence, Prelude, or Grand Central to join our growing team in Mexico. In this role, you will collaborate with cross-functional teams to design, implement, and optimize healthcare IT solutions that make a real impact.

What You’ll Do

• Lead and collaborate with global teams, clients, and vendors
• Analyze and design business workflows for healthcare systems
• Translate business needs into functional and technical requirements
• Support system configuration, integration, and testing activities
• Drive quality, performance metrics, and continuous improvements
• Act as a key liaison between business and technical stakeholders

Basic Qualifications

• 1+ year of experience in Healthcare IT (Epic Patient Access role)
• Certification in Epic Cadence, Prelude, or Grand Central

Preferred Experience

• Experience working in a consulting environment
• Participation in at least one full Epic implementation
• Knowledge of Referrals & Authorizations, and Real-Time Eligibility (RTE)

Why Join Us?

• Work with a global team across 24+ countries
• Access to the latest technologies, including Gen AI solutions
• Continuous learning and career growth opportunities
• Be part of impactful projects transforming healthcare

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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