Entry-Level Bilingual Product Support Analyst I

TTI, Inc.; Región Centro; Híbrido; MXN 180.000 - 270.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Savings Fund

Christmas bonus

Vacation days after year 1

Vacation premium 40%

Major medical coverage

Life insurance

Training & development

Growth opportunities

Descripción de la vacante

TTI, Inc. in Guadalajara, Mexico, is seeking a Product Support Analyst I for our Global Resource Center. This entry level role supports the Corporate Product department through shared service processes and requires bilingual Spanish and English, verbal and written.

You will handle inventory programs, purchasing reports, data entry, vendor communications, and routine tasks within a collaborative team, with growth opportunities and ongoing training.

Formación

• Professional Degree in Business Administration, Logistics or Supply Chain related is required with 1 to 3 years of experience as buyer or similar.
• Bilingual English/Spanish proficiency is required with excellent verbal and written communication skills in both languages.
• Analytical, mathematical and problem-solving ability with an inquisitive nature.
• Possesses strong organizational, attention to detail and multi-tasking skills.
• Exhibits strong interpersonal/teamwork skills to collaborate with internal departments.
• Knowledge of Microsoft applications at the intermediate level.
• Must be able to effectively surf the internet and work on internal systems.

Responsabilidades

• Carries out department tasks according to established procedures and guidelines.
• Reviews customer specific inventory programs, including but not limited to Cut Reel, Supplier/Customer site agreements, and TTI Family of Company programs.
• Review and analyze system-generated purchasing report daily to support customer specific needs, and overall inventory strategies. Ensures timely and accurate data entry, maintains records, and assists in preparing buys to the supplier.
• Processes supplier stock rotations/scrap in a timely and accurate manner by working closely with both Operations and the Product Department. Establishes and maintains effective business rapport with suppliers ensuring all aspects of the rotation transactions are handled in a professional, ethical, and timely manner resulting in TTI being viewed as the distributor of choice.
• Assists with the analysis and resolution of ship and debit rejects.
• Responsible for system maintenance and mass data updates.
• Identifies and escalates process discrepancies or issues to supervisors promptly.
• Will assist team members with routine tasks and contribute to maintaining an organized workflow.

Conocimientos

Bilingual: English/Spanish

Analytical skills

Problem solving

Organizational skills

Multi-tasking

Interpersonal teamwork

Microsoft Office

Educación

Professional degree in Business Administration, Logistics or Supply Chain

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Internet Explorer

Descripción del empleo

TTI, Inc. in Guadalajara, Mexico, is seeking a Product Support Analyst I for our Global Resource Center. This entry level role supports the Corporate Product department through shared service processes and requires bilingual Spanish and English, verbal and written.

You will handle inventory programs, purchasing reports, data entry, vendor communications, and routine tasks within a collaborative team, with growth opportunities and ongoing training.