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Cisco Systems, Inc. is seeking a high-impact Senior Project Manager to lead delivery of modern, web-based digital solutions within our Digital Technology organization.
You will orchestrate cross-functional, globally distributed teams and drive execution across multiple Agile teams in a SAFe environment. You will champion Jira, Confluence, and MS Project to enable transparency and structured delivery, manage end-to-end programs spanning eCommerce, middleware, ERP/CRM, and data platforms, and
We are seeking a **high-impact Senior Project Manager** to lead the delivery of modern, web-based digital solutions within our **Digital Technology organization** . This role is critical to orchestrating **cross-functional, globally distributed teams** and ensuring successful execution across multiple Agile teams within a **Scaled Agile Framework (SAFe)** environment.
You will drive delivery for initiatives spanning **eCommerce, middleware integrations, ERP, CRM, and product data platforms** , leveraging strong expertise in **Atlassian Jira, Confluence, and Microsoft Project** to enable transparency, collaboration, and structured delivery execution.
**JOB DUTIES:**
+ Lead **end-to-end program and project execution** within a SAFe framework, coordinating multiple Agile teams across Program Increments (PIs)
+ Drive planning and execution activities including **PI Planning, sprint coordination, backlog alignment, and release management**
+ Help lead and facilitate **Scrum of Scrums ceremonies** to ensure effective **cross-team coordination and alignment**
+ Conduct regular pulse-checks to identify roadblocks
+ Proactively manage and resolve cross-team dependencies
+ Ensure smooth integration of deliverables across squads toward shared product goals
+ Utilize **Atlassian Jira** for backlog tracking, sprint execution, reporting, and metrics visibility
+ Leverage **Confluence** for documentation, knowledge sharing, and program transparency
+ Utilize **Microsoft Project** for high-level planning, timeline management, and executive reporting where required
+ Manage and align cross-functional teams including:
+ Shopify Web Developers
+ Shopify Custom App Developers
+ Middleware Engineers (Informatica, SAP CPI)
+ React Developers
+ **Quality Assurance Teams**
+ SAP ERP Developers
+ Salesforce (SFDC) Developers
+ Product Information Management (PIM) Data Stewards and Developers
+ Ensure delivery of **high-quality digital products** that meet business objectives, timelines, and budgets
+ Track and communicate progress, risks, dependencies, and milestones to stakeholders and leadership
+ Prepare and deliver **weekly status reports to senior and executive leadership** , clearly articulating **project health, key risks, mitigation plans, and dependencies**
+ Facilitate collaboration across **geographically dispersed teams**
+ Identify and remove delivery impediments while continuously improving team performance
+ Partner with Product Owners, Architects, and Business Stakeholders to **translate strategy into execution**
+ Drive **metrics-based reporting and dashboards** using Jira and align with structured reporting outputs from Microsoft Project
**YOU MUST HAVE:**
+ **4+ years of project/program management experience** in IT or Digital Technology
+ Strong hands-on experience with:
+ **Atlassian Jira (advanced workflows, dashboards, reporting)**
+ **Confluence (documentation, collaboration, knowledge management)**
+ **Microsoft Project (planning, tracking, and executive-level reporting)**
+ Proven ability to **manage and communicate project status across multiple tools and reporting structures**
+ Proven ability to **communicate complex project status, risks, and mitigation strategies to executive stakeholders**
+ Demonstrated experience facilitating **Scrum of Scrums or multi-team Agile coordination in a SAFe environment**
+ Hands-on experience working in a **Scaled Agile Framework (SAFe)** environment
+ Proven experience managing **multi-domain, cross-functional digital programs**
+ Experience working with **globally distributed teams**
+ Strong understanding of **modern web technologies and enterprise system integrations**
+ **Excellent English Communication Skills**
**WE VALUE:**
+ Familiarity with **middleware and integration platforms (Informatica, SAP CPI)**
+ Understanding of **React or modern front-end frameworks**
+ Knowledge of **QA processes, automation testing, and CI/CD pipelines**
+ Exceptional ability to **influence and inform executive leadership**
+ Strong facilitation and coordination skills across multiple Agile teams and domains
+ Ability to synthesize inputs from **Jira and Microsoft Project into clear executive-level insights**
+ Ability to simplify complex technical topics into **actionable business updates**
+ Ability to thrive in a **fast-paced, matrixed environment**
+ Strong organizational and prioritization skills with a **data-driven mindset**
+ Demonstrated ability to **lead without authority** across complex enterprise environments
+ SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent certification
+ Certified Scrum Master (CSM), PMI-ACP, or PMP
**WHAT'S IN IT FOR YOU?**
+ Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
+ A collaborative and inclusive work environment where your contributions are valued.
+ Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
+ Access to cutting-edge tools, resources, and a supportive team to help you excel.
+ The chance to work with a global, innovative company shaping the future in its industry.