Engine Field Service Technician I – On-Site & Travel

Cummins Inc; Nuevo Laredo; On-site; MXN 732,000 - 1,098,000; Full time

Job summary

Cummins Inc. is seeking an on-site Field Service Technician to perform preventative maintenance and basic repairs on engines at customer sites. The role requires diagnosing issues, using specialized tools, and documenting service activities.

Travel to sites and occasional on-call duties are possible, with a focus on safety and quality of service. Ideal candidates have an apprentice-trained engine technician background or vocational tech diploma, a valid local driving permit, and willingness to

Qualifications

• Apprentice Trained Engine Technician (Preferred).
• Vocational diploma from relevant technical institution.
• Locally valid driving permit.
• This position may require licensing for compliance with export controls or sanctions regulations.

Responsibilities

• Engages with customer in a courteous and professional manner.
• Ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

Skills

Communicates effectively

Customer focus

Accountability

Plans and aligns

Self-development

Health and Safety Fundamentals

Diagnostics Application

Electrical Knowledge

Electronic Service Tool Application

Mechanical Knowledge

Product Repair and Maintenance

Service Documentation

Technical Escalation

Values differences

Education

Apprentice Trained Engine Technician

Vocational diploma from relevant technical institution

Locally valid driving permit

Job description

Cummins Inc. is seeking an on-site Field Service Technician to perform preventative maintenance and basic repairs on engines at customer sites. The role requires diagnosing issues, using specialized tools, and documenting service activities.

Travel to sites and occasional on-call duties are possible, with a focus on safety and quality of service. Ideal candidates have an apprentice-trained engine technician background or vocational tech diploma, a valid local driving permit, and willingness to