Employee Experience & HR Operations Specialist

Essity; Ciudad de México; Hybrid; MXN 300,000 - 480,000; Full time

Benefits offered by this job

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Job summary

Essity is hiring a People Experience Specialist in Mexico City. You will deliver HR operational support, coordinate key processes, and ensure global and local HR standards are met. You will work closely with employees and line managers to enhance the employee lifecycle and maintain accurate HR data.

The role requires a Bachelor’s degree in HR or related field, 2–3 years in HR administration, and fluent English and Spanish. A customer-focused, detail-oriented, collaborative mindset is essential.

Qualifications

• Bachelor's degree in HR, Business Administration, Psychology, or a related field.
• 2-3 years of experience in HR administration, operations, or coordination.
• Experience with HR systems and accurate employee data management.
• Customer-focused with strong organization, confidentiality and problem-solving.
• Fluent English and Spanish communication (written and verbal).

Responsibilities

• Respond to employee inquiries with timely guidance and high service quality.
• Coordinate onboarding and offboarding activities, including communications and logistics.
• Manage employee changes (moves, leaves, absences) in HR systems.
• Maintain accurate HR records and ensure process compliance.
• Provide guidance on HR policies and escalate complex matters.
• Assist with employee relations documentation and case coordination.
• Support local implementation of global HR processes and engagement initiatives.

Skills

Customer focus

Attention to detail

Organizational skills

Collaborative work

English proficiency

Education

Bachelor's degree in HR, Business Admin, Psychology or related

Tools

HR systems

Job description

Essity is hiring a People Experience Specialist in Mexico City. You will deliver HR operational support, coordinate key processes, and ensure global and local HR standards are met. You will work closely with employees and line managers to enhance the employee lifecycle and maintain accurate HR data.

The role requires a Bachelor’s degree in HR or related field, 2–3 years in HR administration, and fluent English and Spanish. A customer-focused, detail-oriented, collaborative mindset is essential.