Ejecutivo de Cuentas Digitales - Agencias de Publicidad

Placements24; Región Centro; Hybrid; MXN 335.000 - 502.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Health insurance

Professional development opportunities

Team building and events

Zusammenfassung

Placements24 is seeking an Ejecutivo de Cuentas Digitales to manage a portfolio of client accounts in a fast-paced digital agency environment in Guadalajara, Jalisco. You will translate client needs into actionable briefs for creative and media teams while maintaining strong client partnerships.

The role requires solid experience in account management within a digital setting, excellent communication skills, and the ability to work effectively in a hybrid in-office and remote arrangement.

Qualifikationen

• Proven experience in account management or client services.
• Strong understanding of digital marketing channels and strategies.
• Excellent communication, presentation and interpersonal skills.
• Ability to build rapport with clients at various levels.
• Hybrid work environment experience and Spanish fluency; English a plus.

Aufgaben

• Manage a portfolio of client accounts, ensuring satisfaction and retention.
• Serve as main liaison between clients and internal teams (creative, media, analytics).
• Understand client objectives and develop digital marketing strategies to meet them.
• Prepare and present campaign proposals, performance reports and recommendations.
• Oversee execution of digital campaigns across social media, SEM, display, and programmatic.
• Monitor performance, analyze data, and provide insights for optimizations.
• Manage client budgets and ensure timely delivery within scope.
• Build long-term client relationships through proactive communication.
• Identify opportunities for upselling and cross-selling agency services.
• Stay current with digital marketing trends and best practices.

Kenntnisse

Account management

Digital marketing

Client relations

Communication

Presentation

Project coordination

Spanish fluency

English helpful

Ausbildung

Bachelor's in Marketing/Communications/Business Admin

Tools

Google Analytics

Google Ads

Facebook Ads Manager

Jobbeschreibung

About the Role

Our client, a premier advertising agency specializing in digital campaigns, is seeking a proactive and client-focused Ejecutivo de Cuentas Digitales to join their team in Guadalajara, Jalisco. This role is instrumental in managing client relationships, understanding their marketing objectives, and ensuring the successful execution of digital advertising strategies across various platforms. You will serve as the primary point of contact for clients, translating their needs into actionable briefs for internal creative and media teams. This hybrid position offers a balance between in-office collaboration and the flexibility to work remotely, providing an ideal environment for managing client needs and team dynamics. We are looking for a driven individual with a passion for digital marketing, excellent communication skills, and a knack for building strong, lasting client partnerships. Your ability to understand client business goals and translate them into effective digital solutions will be key to your success.

Key Responsibilities

• Manage a portfolio of client accounts, ensuring high levels of satisfaction and retention.
• Serve as the main liaison between clients and the agency's internal teams (creative, media, analytics).
• Understand client business objectives and develop digital marketing strategies to meet their goals.
• Prepare and present comprehensive campaign proposals, performance reports, and strategic recommendations.
• Oversee the execution of digital advertising campaigns, including social media, SEM, display, and programmatic.
• Monitor campaign performance, analyze data, and provide insights and optimizations to improve results.
• Manage client budgets effectively, ensuring projects are delivered on time and within scope.
• Build strong, long-term relationships with clients through regular communication and proactive support.
• Identify opportunities for upselling and cross-selling agency services to existing clients.
• Stay current with digital marketing trends, emerging technologies, and best practices.

Requirements

• Proven experience in account management or client services, preferably within a digital agency or marketing department.
• Strong understanding of digital marketing channels and strategies (SEO, SEM, social media, content marketing, email marketing).
• Excellent communication, presentation, and interpersonal skills.
• Ability to build rapport and trust with clients at various levels.
• Experience with digital analytics platforms (e.g., Google Analytics) and campaign management tools.
• Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
• Proactive, organized, and detail-oriented with the ability to manage multiple projects simultaneously.
• Ability to work effectively in a hybrid work environment.
• Proficiency in Spanish; English language skills are a strong asset.
• A passion for digital marketing and a client‑centric approach.

Benefits

• Competitive salary and performance-based bonuses.
• Hybrid work model offering flexibility and work-life balance.
• Opportunities for professional development and career growth within the agency.
• Comprehensive health insurance and benefits package.
• Access to ongoing training and industry certifications.
• Collaborative and creative work environment.
• Generous paid time off and holiday schedule.
• Opportunity to work with a diverse range of clients and exciting campaigns.
• Employee assistance program and well‑being initiatives.
• Regular team‑building events and agency social gatherings.