Ejecutivo de Atención al Cliente —Seguro de Salud Graduate

Marsh McLennan; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Benefits coverage

Mentoring opportunities

International environment

Job summary

Marsh in Guadalajara, México, invites graduates to join the Benefits Team as a Customer Care & Service Executive. The role blends training with real-world client service, mentorship, and career development.

You will build relationships with policyholders, support health and life insurance clients, and participate in strategic discussions with managers and senior consultants. Ideal candidates have recently graduated (or within 4 years) in relevant fields, strong communication skills, and

Qualifications

• New graduate or a bachelor’s degree with graduation no more than 4 years in relevant fields (Actuarial Science, Economics, Administration, Engineering, etc).
• Internship experience or up to 4 years in Health and Life domains is preferred.
• Strong communication skills and English fluency are essential for client interactions.

Responsibilities

• Learn about health and life insurance sectors and client servicing.
• Maintain frequent contact with policyholders and support portfolio needs.
• Provide training and participate in strategic discussions with managers and senior consultants.
• Analyze major medical expense programs and assess plan competitiveness based on market data.
• Support clients and adapt recommendations to client strategies.

Skills

English fluency

Communication skills

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Marsh in Guadalajara, México, invites graduates to join the Benefits Team as a Customer Care & Service Executive. The role blends training with real-world client service, mentorship, and career development.

You will build relationships with policyholders, support health and life insurance clients, and participate in strategic discussions with managers and senior consultants. Ideal candidates have recently graduated (or within 4 years) in relevant fields, strong communication skills, and