Ejecutivo de Atención al Cliente – Beneficios (Graduado)

Marsh; Región Centro; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Benefits coverage

Mentoring opportunities

International working environment

Job summary

Marsh in Guadalajara, México is recruiting a Graduate to join our Benefits Team as a Customer Care & Service Executive. You will receive structured training, mentoring, and exposure to international clients, with a clear path for career progression.

The role focuses on building relationships, handling day‑to‑day service needs, and supporting clients through health and life insurance programs. You will develop communication skills, work with Microsoft Office tools, and participate in strategic

Qualifications

• New graduate or bachelor's degree with graduation no more than 4 years.
• Internship experience or up to 4 years of experience in Health and Life.
• High level of communication skills and ability to establish relationships.
• Proficiency in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Build and maintain relationships; be the primary contact for day‑to‑day service needs.
• Support clients and participate in strategic discussions with managers or senior consultants.
• Analyze client programs and assist with cost containment and benefits improvements.
• Communicate clearly and maintain regular contact with policyholders.

Skills

English fluency

Communication skills

Microsoft Office

Education

Bachelor's degree in Actuarial Science, Economics, Administration, Engineering or related fields

Job description

Marsh in Guadalajara, México is recruiting a Graduate to join our Benefits Team as a Customer Care & Service Executive. You will receive structured training, mentoring, and exposure to international clients, with a clear path for career progression.

The role focuses on building relationships, handling day‑to‑day service needs, and supporting clients through health and life insurance programs. You will develop communication skills, work with Microsoft Office tools, and participate in strategic