E-commerce Operations Manager — Remote (Monterrey)

Prodensa; Apodaca; Híbrido; MXN 700.000 - 1.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Hybrid work model

Performance-based incentives

Descripción de la vacante

Prodensa is seeking an experienced E-commerce Operations Manager to oversee the entire supply chain optimization for a growing online retailer based in Monterrey, Nuevo León. You will drive efficiency in order fulfillment, inventory control, and logistics while collaborating with cross-functional teams.

The ideal candidate has 5+ years in e-commerce Ops, strong analytics, and proven ability to cut costs and improve service levels; fluency in Spanish and English is required; hybrid work model in

Formación

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum of 5 years of experience in e-commerce operations, supply chain management, or logistics.
• Proven track record in optimizing warehouse operations and shipping processes.
• Strong understanding of e-commerce platforms and order management systems (OMS).
• Fluency in Spanish and proficiency in English.

Responsabilidades

• Oversee all aspects of e-commerce operations including order processing, inventory management, warehousing and shipping.
• Develop strategies to optimize the supply chain for efficiency, cost‑effectiveness and speed.
• Manage relationships with 3PL providers, carriers, and suppliers.
• Monitor inventory levels and implement forecasting and replenishment processes.
• Lead and mentor the operations team and collaborate with other departments.

Conocimientos

E-commerce operations

Supply chain optimization

Inventory management

Logistics coordination

Data analysis

OMS

ERP systems

Vendor management

Leadership

Bilingual Spanish/English

Educación

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration

Herramientas

ERP software

OMS

3PL systems

Descripción del empleo

Prodensa is seeking an experienced E-commerce Operations Manager to oversee the entire supply chain optimization for a growing online retailer based in Monterrey, Nuevo León. You will drive efficiency in order fulfillment, inventory control, and logistics while collaborating with cross-functional teams.

The ideal candidate has 5+ years in e-commerce Ops, strong analytics, and proven ability to cut costs and improve service levels; fluency in Spanish and English is required; hybrid work model in