Dynamic Shipping Scheduler & Dispatch Lead

Boldr Impact; México; Remote; MXN 180,000 - 240,000; Full time

Job summary

Boldr is seeking a Shipping Scheduler to coordinate logistics for field teams, route trucks, and maintain real-time communication across field operations, warehouse, and customer service. You will assign crews, optimize routes, and help ensure on-time delivery and safety in a fast-paced environment.

The role requires curiosity, organization, and strong communication skills, plus experience with dispatch tracking and standard office software.

Qualifications

• High School Diploma or equivalent.
• 2–3 years in dispatch, logistics, operations support, or a related field.
• Able to learn dispatch tracking systems.
• Strong multitasking and time-management skills.
• Proficient in Microsoft Office and shipping software.

Responsibilities

• Attend pipeline meetings to understand project scopes and logistics needs.
• Build and manage daily delivery and retrieval routes based on job complexity.
• Assign trucks, crew members, and required equipment to activities.
• Coordinate truck availability and route timing to avoid delays.
• Monitor Slack messages, calls, and system updates for changes.
• Track field teams in real time using dispatch tracking software.
• Respond to issues and adjust routes or assignments as needed.
• Provide live field support and escalate when necessary.
• Coordinate with warehouse teams to relay adjustments for loadouts or pickups.
• Communicate updates with Customer Experience to align delivery windows.
• Relay changes to timing or order details for seamless delivery.
• Serve as liaison between field teams and office staff.
• Document exceptions and challenges in Google Sheets or logs.
• Ensure field teams log activities properly in dispatch systems.
• Support project statuses and inventory updates in systems.
• Assist with DOT reports and field safety documentation.
• Support Delivery Manager with inventory monitoring.
• Cover scheduling or routing during absences or peak periods.
• Participate in safety reporting and escalate incidents.

Skills

Curious

Organized

Multitasking

Communication

Customer-focused

Calm under pressure

Education

High School Diploma or equivalent

Tools

DispatchTrack

Google Sheets

Microsoft Office

Shipping software

Job description

Boldr is seeking a Shipping Scheduler to coordinate logistics for field teams, route trucks, and maintain real-time communication across field operations, warehouse, and customer service. You will assign crews, optimize routes, and help ensure on-time delivery and safety in a fast-paced environment.

The role requires curiosity, organization, and strong communication skills, plus experience with dispatch tracking and standard office software.