Drivers Support Coordinator

Charger Logistics Inc.; Nuevo Laredo; Hybrid; MXN 134,000 - 234,000; Full time

Benefits offered by this job

Professional growth career

International training

Competitive pay package

Savings fund

Health benefits

Life Insurance

Food coupons

Job summary

Charger Logistics Inc. in Nuevo Laredo, Tamaulipas, is seeking an organized administrative professional to support customer inquiries, paperwork, and coordination across departments. English fluency is required, plus college degree and strong Microsoft Office skills.

You will handle invoicing support, driver documents, and filing, while providing weekly reports and ensuring timely communication with clients. This role offers growth, health benefits, and competitive pay.

Qualifications

• English fluency is required.
• College diploma or degree is required.
• Strong MS Office skills and ability to learn new software quickly.
• Good time-management and multi-tasking abilities.
• Strong written and verbal communication skills.

Responsibilities

• Respond to customer requests & queries via phone and email in a professional and timely manner.
• Coordinate with other departments to ensure all paperwork is thoroughly managed.
• Assist accounting with invoices, accounts receivable and accounts payable.
• Maintain driver files and fleet documents to ensure proper documentation.
• Assist drivers with documents and obtain required signatures on Bills of Lading and manifests.
• Prepare and process customs documentation according to rules and procedures.
• Enter new orders into the system and maintain the customer portals with up to date information.
• Provide administrative support including generation of reports, presentations, policies and general correspondence documents.
• Submit weekly reports for internal review as well as per client requests.
• Other ad-hoc duties

Skills

English fluency

Microsoft Office

Time management

Written and verbal communication

Customer service

Education

College diploma or degree

Job description

We’re proud to say we’ve been named one of "Super Empresas Expansión 2026 Top Companies"

Charger Logistics is a world-class asset-based carrier, we specialize in delivering your assets, on time and on budget. With our diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

We are looking for an organized and motivated individual to join our dynamic team at our Nuevo Laredo Tamps, office. Your primary role will be to assist us with maintaining files and paperwork and responding to customer inquiries in a professional and timely manner.

English fluency is a must

Shift Availability:

Mix shift: Monday to Friday 4:00pm to 12:00am (alternating weekends)

Alternating weekend coverage:

Saturday: 8:00 AM – 7:00 PM

Sunday: 8:00 AM – 4:00 PM

The schedule will be structured so that the employee receives one full weekend off every five consecutive weeks.

Responsibilities:

• Respond to customer requests & queries via phone and email in a professional and timely manner.
• Coordinating with other departments to make sure all paper work is thoroughly managed.
• Assist accounting with invoices, accounts receivable and accounts payable.
• Maintaining driver files and fleet documents to ensure proper documentation.
• Assisting drivers with documents (ensuring that drivers obtain necessary signatures on Bills of Lading, complete their manifests).
• Prepare and process customs (ACE/ACI/PAPS/PARS) documentation according to outlined rules, regulations and procedures
• Compile and review require customs documentation, such as customs invoices, and certificates of origin (not limited to)
• Enter new orders into the system and maintain the customer portals with up to date information.
• Provide administrative support including generation of reports, presentations, policies and general correspondence documents.
• Prepare and submit weekly reports for internal review as well as per client requests.
• Other ad-hoc duties

• English skills is a must
• College diploma or degree
• Previous administrative logistics and service experience is an asset
• Strong computer skills, particularly with Microsoft Office, with the ability to learn new software quickly
• Good time-management with an ability to prioritize and multi-task
• Strong written and verbal communication skills

• Professional growth career
• International training
• Competitive pay package
• Savings fund
• Health benefits
• Life Insurance
• Food coupons

In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.