Senior Site Reliability Engineer (SRE) with advanced English skills (B2/C1) for a full-time position.
Location: Mexico
We are currently seeking a highly skilled SRE Sr Engineer with solid experience to help lead transformational initiatives within IT operations and encompassing development. As a crucial figure in this role, you will participate/help designing, developing, and implementing cutting-edge SRE solutions, driving the transformation of IT operations organizations to adopt an engineering-centric approach.
Key Responsibilities
- Should be very well equipped with all SRE parameters and key metrics and transformation steps.
- Drive automation for repetitive operational tasks (toil reduction) through scripts, playbooks, and self-healing workflows.
- Design and implement automated runbooks, pipelines, and reliability blueprints to accelerate incident mitigation and enhance system resiliency.
- Knowledge of traditional support to SRE transformation is a great advantage.
- Worked in large scaled production with ITIL & SRE processes, good understanding on ticket management.
- Strong understanding on Agile/Waterfall/Scrum/Kanban and leading SRE deliverables.
- Collaborate with development teams on resiliency to ensure that services and applications are designed with operational reliability in mind.
- Implement monitoring systems to assess the performance of applications and infrastructure and proactively identifying areas for optimization.
- Understanding incident and problem management process, post-mortems, and driving improvements to prevent future incidents.
- Ability to translate technical language from Spanish to English, mainly within Monitoring Dashboards and Alerting.
Required Skills & Experience
- Around 8-10 years of SRE hands on experience with cloud technologies, development, SRE toolsets and automation.
- Should have automation (data refresh, releases, DB snapshots) experience using Ansible or any other scripting languages.
- Solid Experience building AI Workflows / Operations Orchestration for Toil reduction and Issue resolution with Self-Healing.
- Hands-on experience in AIOPS Tools and Technologies for building AI Agents and Agentic flows.
- Participate in architecture of reliable, scalable, and high-performance systems and services with a focus on operational excellence, availability, and performance.
- Hands on experience in building Observability as a service, Telemetry data collection using Open Telemetry, APM, SolarWinds, Open-Source tools (Prometheus and Grafana), Log Aggregations (Kibana or Splunk).
- Observability Single Pane Dashboarding.
- Strong hands-on experience with any Cloud Technology (AWS): Control Tower, Project Setup, Creating Accounts, RDS, SSO.
- Solid understanding and hands on experience with Docker/Kubernetes.
- Should have good experience with Linux Commands, GitLab CICD Setup and Terraform (state management, etc).
- Monitoring & alerting setup experience with Splunk, Prometheus, Grafana, Kibana, ELK etc.
- Hands on APM Tool/s experience, preferably Datadog or AppDynamics or Dynatrace.
- Good understanding of Observability Framework leveraging programmatic SLI/SLO blueprints to standardize the collection of golden signals.
- Experience with following languages (Groovy-DSL, Java, Python, Yaml and microservices architecture).
- Good understanding and hands on experience with MQ, Kafka.
- Experience with Databases (Oracle, MySQL)
Nice to Have
· Any of the relevant professional certifications – Certified Site Reliability Engineer (CSRE), Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer Professional, Google Cloud Professional; DevOps Engineer, Developer background highly desired.
Seniority level
Employment type
Job function
- Engineering, Business Development, and Consulting
- IT Services and IT Consulting
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