Digital Platforms Administrator

NUTEC; Monterrey; Presencial; MXN 600.000 - 840.000; Jornada completa

Descripción de la vacante

NUTEC in Monterrey, Mexico is seeking a Digital Platforms Manager to steer B2B and B2C e-commerce channels, ensure platform integrity, and align technology with business goals.

You will manage Salesforce and SAP integrations, analyze commercial data, train users, and collaborate across Sales, Marketing, Finance, Customer Service, and IT to drive digital transformation.

Formación

• Administration of digital platforms and B2B/B2C e-commerce environments.
• Implementation, support, and continuous improvement of commercial technology solutions.
• Salesforce Sales Cloud and Service Cloud administration.
• SAP and platform integration processes.
• Management of digital catalogs, inventory, pricing, and promotional campaigns.
• User training and support.
• Commercial data analysis and executive reporting.
• Cross-functional collaboration with Sales, Marketing, Finance, Customer Service, and IT teams.

Responsabilidades

• Manage and optimize digital platforms for B2B/B2C e-commerce growth.
• Lead implementation and continuous improvement of commercial tech solutions.
• Administer Salesforce Sales Cloud and Service Cloud environments.
• Oversee SAP integrations and platform connectivity.
• Control digital catalogs, pricing, inventory, and promos.
• Train users and provide ongoing support.
• Analyze commercial data and deliver executive reports.
• Collaborate across Sales, Marketing, Finance, CS, and IT.

Conocimientos

Digital platforms

E-commerce management

Salesforce Admin

SAP integration

Data analysis

Executive reporting

User training

Cross-functional collab

Herramientas

Salesforce Sales Cloud

Salesforce Service Cloud

SAP

Descripción del empleo

Manage, implement, and optimize the company's digital commercial platforms, ensuring their proper operation, integration, and adoption by users. Drive the growth of B2B and B2C digital sales channels through strategic e-commerce management, commercial data analysis, and cross-functional collaboration, contributing to business objectives and the organization's digital transformation initiatives.

Experience

3 years of experience in:

• Administration of digital platforms and B2B and/or B2C e-commerce environments.
• Implementation, support, and continuous improvement of commercial technology solutions.
• Salesforce Sales Cloud and Service Cloud administration.
• SAP and platform integration processes.
• Management of digital catalogs, inventory, pricing, and promotional campaigns.
• User training and support.
• Commercial data analysis and executive reporting.
• Cross-functional collaboration with Sales, Marketing, Finance, Customer Service, and IT teams.