Desktop Support Specialist — Windows & Hardware Helpdesk

NTT DATA, Inc.; Santa Catarina; Presencial; MXN 167.400 - 256.680; Jornada completa

Descripción de la vacante

NTT DATA Services is seeking an entry-level IT support professional to perform basic configuration of desktop, notebook, and printer devices. The role may involve travel and requires basic Windows operating knowledge and customer service skills.

The position supports a growing IT services team and offers exposure to hardware maintenance, device configuration, and client-facing support in a corporate environment.

Formación

• Basic knowledge of Windows operating systems.
• Basic client service skills.
• Assists with simple parts replacement and repair of desktops, notebooks, printers. Travel may be required.

Responsabilidades

• Performs basic configuration of desktop notebooks and printers.
• May assist with simple parts replacement and repair of desktops, notebooks, and printers.
• Travel may be required.

Conocimientos

Desktop configuration

Windows OS

Customer service

Herramientas

Printers

Descripción del empleo

NTT DATA Services is seeking an entry-level IT support professional to perform basic configuration of desktop, notebook, and printer devices. The role may involve travel and requires basic Windows operating knowledge and customer service skills.

The position supports a growing IT services team and offers exposure to hardware maintenance, device configuration, and client-facing support in a corporate environment.