Field Tech Associate

NTT DATA North America; Santa Catarina; Presencial; MXN 120.000 - 180.000; Jornada completa

Descripción de la vacante

NTT DATA Services seeks a Desktop Support Associate‑Field Tech to join our team in Santa Catarina, Nuevo León, MX. You will perform basic configuration of desktops, notebooks, and printers and assist with simple parts replacement. Travel may be required.

The role requires basic Windows knowledge and solid client service skills; you will support end users on-site and in-field. We offer an inclusive, forward‑thinking environment and opportunities to grow with a global IT leader.

Formación

• Experience providing desktop support or IT helpdesk.
• Basic knowledge of Windows operating system.
• Good client service skills.

Responsabilidades

• Configure desktops, notebooks, and printers.
• Assist with simple parts replacement and repairs.
• Travel may be required.
• Basic knowledge of Windows operating system is required.
• Provide excellent client service to end users.

Conocimientos

Desktop support

Windows

Customer service

Descripción del empleo

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a Desktop Support Associate‑Field Tech to join our team in Av. general Francisco Morazan, SN, Col Zimix entre Plutón y Dionisio Herrera Santa catarina, Nuevo L, Nuevo León (MX‑NLE), Mexico (MX).

Responsibilities

• Perform basic configuration of desktops, notebooks, and printers.
• Assist with simple parts replacement and repair of desktops, notebooks, and printers.
• Travel may be required.
• Basic knowledge of Windows operating system.
• Basic client service skills.

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge‑to‑cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long‑term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.