Deployment Engineer (f/m/d)

ng-voice GmbH; Ciudad de México; Hybrid; MXN 480,000 - 640,000; Full time

Benefits offered by this job

Hybrid remote culture

Home office budget

Mobility benefit

Job summary

ng-voice GmbH in Mexico City seeks a Deployment Engineer to guarantee smooth delivery of cloud-native solutions. You will collaborate with pre-sales and product development to align client needs with product requirements and support deployments from lab to production.

The role focuses on Linux systems, complex networking, 4G/5G/IMS, and Kubernetes, with opportunities to improve automation and incident management. Fluency in Spanish and English is required.

Qualifications

• Experience with Linux machines for setup and admin.
• Proficient with complex networking incl. routing, switching, firewalls, and load balancing.
• Hands-on knowledge of telecom systems (4G/5G/IMS).
• Kubernetes administration experience.
• Debugging/tracing with Wireshark.
• Fluency in Spanish and English.

Responsibilities

• Deliver client deployments with high- and low-level design and integration.
• Plan lab, test, and production environments for deployments.
• Install and configure cloud-native solutions using Kubernetes.
• Automate deployment processes to speed up operations.
• Maintain and monitor deployments ensuring stability.
• Provide 2nd-level support and incident analysis.
• Coordinate customer requests and disseminate client information.
• Unlock operational efficiency in deployment and support procedures.

Skills

Linux admin

Networking

Telecom systems 4G/5G/IMS

Kubernetes admin

Wireshark

Spanish-English

Tools

AWS

GCP

SIP

Diameter

Job description

About us

Born in a cloud-native era where software is at the centre of business, ng-voice has licensed source code and collaboration in its DNA. Committed to building the next G of 100% software-based mobile networks, combining DevOps with telecommunications expertise, ng-voice is creating innovative mobile infrastructure solutions and making them accessible for operators and enterprises that want to deploy future proof networks.
In your role as Deployment Engineer, you will be part of our client deployment team, responsible for guaranteeing a smooth delivery of our solutions and supporting our clients. You will be working closely with our pre-sales engineering as well as product development teams to align on client needs and product requirements.
The role is located in Mexico.

Tasks

What you’ll do:

• Working in the Client Deployment Team, guaranteeing smooth delivery of solutions, including high-/low-level design with final technical deployment and integration of the solutions.
• Planning, preparing, and setting up lab, test, and production environments for client and partnership deployments.
• Installing and configuring cloud-native solutions using Kubernetes.
• Automation, automation, automation – focusing on technical deployment and identifying ways to speed up these processes.
• Maintaining, monitoring, administering, and updating current deployments, ensuring the stability of solutions.
• Helping with incident management, providing 2nd-level support, error analysis, and classification.
• Coordinating customer requests and disseminating client information.
• Unlocking operational efficiency in deployment and support procedures.

Requirements

Our ideal new colleague:

• Experience with Linux machines (setup, admin, operation).
• Experience with complex networking infrastructures including routing, switching, firewalls, load balancing techniques.
• Knowledge of telecommunications systems (4G, 5G, IMS).
• Hands-on in Kubernetes administration.
• Debugging and tracing skills (Wireshark).
• Fluency in Spanish and English.

Nice To have (optional)

• Understandingofvirtualizationandcloudcomputing.
• Knowledgeofsignalingstandards and protocols such as SIP and Diameter.
• Workedwith publiccloudlike AWS and GCP.

• IMS experience nice to have

Benefits

A little more about our culture and why you should join

• Work-Life-Balance is a priority: Flexible working that suits you - we live and breathe a hybrid remote culture anddon'tmind where and when you work
• We are committed to building a diverse team thatrepresentsa variety of backgrounds, perspectives, and skills in a traditionally notvery diverseindustry
• We offer you the culture of a fast-growing start-up with the maturity of an enterprise company
• We are more interested in your experience and knowledge than formal degrees
• Entrepreneurial culture and flat hierarchies
• Mobility benefit, fitness benefit, language class benefit and wellness benefit (for full-time employees)
• Home office budget (for full-time employees)

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