DD&T Digital Learning, Analyst

Takeda; Santa Fe; Presencial; MXN 480.000 - 720.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary + Performance Bonus

Monthly food vouchers

Flexible working schemes

Healthcare insurance plans

Additional time off

DEI programs

Descripción de la vacante

Takeda ICC in Mexico City is seeking a Digital Learning Analyst to develop and maintain the learning ecosystem, delivering engaging training programs for IT platforms and AI tooling. You will partner with technical SMEs to translate tacit knowledge into practical content for non-technical audiences.

The role requires 2+ years in a domain-technical learning context, strong content creation skills, and proficiency with Office 365, Power Automate/BI, and AI tooling.

Formación

• Bachelor's degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.
• Minimum 2+ years’ experience in a role combining domain technical work and learning/enablement.
• Hands-on experience with Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet or similar tools.
• Practical writing portfolio or samples of technical guides, labs, templates or job aids.
• Fluent in English (speaking and writing).

Responsabilidades

• Act as SME for DD&T learning topics; produce guides, templates, checklists, and tutorials.
• Create and maintain prompts, guardrails, and demonstration flows for AI.
• Design and build labs, walkthroughs, and sandboxes for hands-on practice.
• Translate SME knowledge into learner-friendly content and performance support.
• Ensure technical accuracy and compliance with Takeda policies and DD&T standards.
• Collaborate with instructional designers to align learning outcomes and assessments.

Conocimientos

Content authoring

Labs design

AI prompts

English fluency

Educación

Bachelor's degree in CS or related field

Herramientas

Office 365/Teams/SharePoint

Power Automate/Power BI

Miro/Smartsheet/Confluence

LLM/AI tooling

Descripción del empleo

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-driven capabilities, we are improving the lives of millions of patients around the world.

Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey.

In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators’ journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.

About the role:
The Digital Learning, Analyst is responsible for developing and maintaining the learning ecosystem, designing and managing the delivery of learning experiences. This role supports the organization’s IT platform by creating effective training programs and ensuring they meet the needs of various internal teams.

How you will contribute

• Domain expertise & content authoring: Act as subject matter expert for assigned DD&T learning and development topics. Produce accurate, step‑step guides, templates, checklists, sample automations and task‑based tutorials for business users.
• Prompt & AI artifacts: Create and maintain a library of validated prompts, example prompts, guardrails and short demonstration flows for everyday AI (including LLM prompting patterns, safety/ethics notes and practical use cases).
• Hands‑on learning experiences: Design and build practical labs, walkthroughs and sandboxes (tool templates, sample datasets, reproducible automations) that let learners practice real tasks and measure competence.
• Translate SME → learning: Work with technical SMEs to capture tacit knowledge and convert it into clear learning content and performance support that non‑technical audiences can adopt. Provide the technical backbone for IDs to design discovery‑based learning modules.
• Quality & governance: Ensure technical accuracy, compliance with Takeda policies (data privacy, security), and alignment with DD&T standards. Define safe usage guidance when content involves data access, scripts, automations or AI.
• Collaboration with Instructional Designers: Partner closely with IDs to align learning outcomes, scope, and assessment approaches; hand off production‑ready content, scenarios, job aids and acceptance criteria for Bloom modules.
• Pilots & validation: Lead pilot runs for tool‑specific labs and workshops, gather technical feedback, refine content, and provide recommendations for adoption and scaling.
• Stakeholder engagement & enablement: Support field enablement by preparing champion packs, quick reference cards and facilitator notes intended for community leads, local L&D and business stakeholders.
• Continuous improvement: Stay current on new features, releases and industry best practices for the tools in scope; surface content refresh needs and improvement opportunities.
  

What you bring to Takeda

Required

• Bachelor’s degree in Computer Science, Information Systems, Instructional Design, Education, Human Factors, or a related field.
• Minimum 2+ years’ experience in a role combining domain technical work and learning/enablement (examples: digital adoption specialist, learning technologist, product SME for enablement, or learning analyst).
• Demonstrated hands‑on experience with at least two of the following sets: Office 365/Teams/SharePoint, Power Automate/Power BI, Miro/Smartsheet/other collaboration tools, or LLM/AI tooling.
• Practical writing portfolio or samples of technical guides, labs, templates or job aids.
• Fluent in English (speaking and writing) — required.

Technical / Functional Skills

• Strong practical knowledge of productivity and collaboration platforms (Office 365/Teams/SharePoint), automation solutions (Power Automate, Power BI), collaborative apps (Miro, Smartsheet, Confluence or equivalents) and similar.
• Familiarity with Large Language Models and everyday AI concepts — how LLMs work, prompt engineering fundamentals, limitations, privacy/ethics considerations, and practical applications.
• Proven ability to author hands‑on labs, step‑by‑step procedures, automation templates and reusable artifacts that non‑technical users can follow.
• Working knowledge of instructional design principles and experience collaborating with IDs; ability to package technical content into learner‑friendly formats.
• Experience creating sample data set, templates or sandbox environments for practice scenarios.
• Comfortable creating quick demo videos, annotated screenshots and short screencasts or working with vendors to produce them.
• Good project management skills — able to prioritize multiple content streams, manage dependencies with SMEs and meet delivery timelines.
• Excellent written and verbal English; ability to write succinct technical instructions and to present technical concepts to non‑technical audiences.

Behavioural Competencies

• Strong learner and user‑focused mindset — designs content for what people actually do instead of theoretical explorations.
• Clear communicator who makes complex topics simple and actionable.
• Collaborative, curious, and comfortable learning new tools quickly.
• Strong attention to detail and risk awareness (data handling, security).
• Pragmatic problem solver — balances ideal learning design with real‑world constraints.

Desirable

• Certifications such as Microsoft 365 Certified, Microsoft Power Platform fundamentals, or equivalent tool certifications.
• Experience creating prompt libraries / demonstrators for LLMs or practical AI use cases.
• Prior experience in a global, matrixed organization or in life sciences / regulated environment.
• Familiarity with Bloom/EdCast or common enterprise LXP/LMS platforms.

What Takeda’s ICC Can Offer You

At Takeda, you take the lead on building and shaping your own career.

Joining the ICC in Mexico City will give you access to high‑end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus

• Monthly Supermarket and Food Vouchers

• Flexible Working Schemes

• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision

• Additional Time Off

• Diversity, Equity, and Inclusion Programs

_ WorkLocation: Mexico City – Santa Fe. _

Hybrid model with a minimum in-office requirement of at least 10 (ten) days per month.

If you have further inquiries on the ICC Mexico City or this role, follow us on LinkedIn, and look up for our upcoming online events where we will elaborate on open roles and host Q&A sessions.

Locations

MEX - Santa Fe

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time