Data Center Technician - Mexico - Celaya - On-site

Reboot Monkey; Celaya; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Reboot Monkey in Celaya, Mexico seeks a Data Center Technician to provide on-site support at local data center facilities. The role involves Remote Hands and Smart Hands tasks, rack installation and decommissioning, and ongoing hardware diagnostics.

You will join a global team supporting data centers across 166 countries, requiring strong English communication and reliability for on-call duties. Proximity to local centers is essential.

Formación

• Experience with DC infrastructure and on-site hardware support.
• Knowledge of server hardware, networking and cabling standards.
• Ability to travel locally and lift 25kg+ as needed.

Responsabilidades

• Provide Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps).
• Install and decommission server racks.
• Manage cross-connects and patch panels.
• Troubleshoot hardware and perform diagnostics.
• Conduct visual inspections and inventory audits.
• Escort and coordinate client visits and access.
• Handle on-call support for urgent requests.

Conocimientos

Hands-on DC infrastructure

Server hardware knowledge

Networking & cabling standards

Reliable transportation

English communication

Heavy lifting 25kg+

On-call flexibility

Descripción del empleo

About Reboot Monkey

Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally."

The Role

We're looking for a skilled Data Center Technician in Celaya, Mexico to provide on-site technical support at local data center facilities.

Key Responsibilities

• Remote Hands & Smart Hands support (cabling, power cycling, hardware swaps)
• Server rack installation and decommissioning
• Cross-connect and patch panel management
• Hardware troubleshooting and diagnostics
• Visual inspections and inventory audits
• Escort and access coordination for client visits
• Emergency response and on-call availability

Requirements

• Hands-on experience with data center infrastructure
• Knowledge of server hardware, networking, and cabling standards
• Reliable transportation and proximity to local data centers
• Strong communication skills in English
• Ability to lift 25kg+ equipment
• Flexible availability including weekends/holidays for urgent requests

Nice to Have

• Certifications: CompTIA Server+, Network+, CDCP, CCNA
• Experience at major DC providers (Equinix, Digital Realty, NTT, CyrusOne)
• Structured cabling expertise (fiber, Cat6, DAC)
• Data center or IT infrastructure experience
• Server hardware and networking knowledge
• Reliable and professional with strong communication
• Proximity to local data center facilities
• Flexible schedule for on-call/emergency work