Data Center L2 Hardware & GPU Failure Analyst

Servicio Industrial de Comedores SA de CV

Santiago de Querétaro

Presencial

MXN 450.000 - 750.000

Jornada completa

hace 20 horas

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Descripción de la vacante

Servicio Industrial de Comedores SA de CV in Mexico seeks an experienced L2 Hardware & Failure Analysis Engineer to support mission-critical enterprise server hardware, including x86 servers and AI/GPU platforms.

Responsibilities include hands-on Break/Fix, failure analysis, and log extraction via BMC/IPMI/Redfish. You will diagnose PCIe, iSCSI, RoCE, SAS, Fibre Channel issues, perform post-repair validations, and author RCA reports. Fluent English is mandatory for global escalations.

Formación

5+ years of hands-on experience in enterprise server hardware troubleshooting, validation, or FA.
Fluent English required for global escalations.
Deep knowledge of x86 architecture, Linux CLI, and server management.
Direct experience with GPU servers (NVIDIA / AMD) is a big plus.

Responsabilidades

Perform Break/Fix and L10/L11 failure analysis on enterprise x86 servers and AI/GPU platforms.
Extract and analyze low-level event logs using BMC, IPMI, and Redfish interfaces.
Diagnose PCIe, iSCSI, RoCE, SAS, Fibre Channel issues in servers and storage controllers.
Execute post-repair validations, firmware flashing (BIOS/BMC), and quality checks.
Write Root Cause Analysis (RCA) reports, SOPs, and KB articles.