Data Analyst

Buró de Crédito; Ciudad de México; Presencial; MXN 420.000 - 660.000; Jornada completa

Descripción de la vacante

Buró de Crédito in Mexico City seeks a Sales Operations professional to optimize revenue processes, forecasting, billing support, and reporting. You will partner with Sales, Finance, and Customer Operations to maintain dashboards, refine data, and drive process improvements.

This role requires strong analytical skills and experience with Salesforce and Power BI to deliver actionable insights. A collaborative mindset and attention to detail are essential.

Formación

• 3+ years in Sales Operations or related revenue-support roles.
• Experience with billing processes and commercial reporting.
• Strong analytical skills for trend identification and decision support.
• Cross-functional collaboration with Sales, Finance and Operations.

Responsabilidades

• Support billing processes, invoice reviews, and documentation management.
• Prepare, maintain, and validate sales forecasts, pipeline reporting, and revenue tracking.
• Develop and maintain sales, financial, and operational reports for decision making.
• Manage and improve sales databases, dashboards, and reporting tools.
• Provide admin support for contracts and sales processes.
• Support customer service inquiries via Salesforce and ensure timely issue resolution.
• Partner with Sales, Finance and other teams to resolve billing and operational issues.
• Identify process improvement opportunities and address operational risks.

Conocimientos

Advanced Excel

Sales forecasting

Data analysis

Cross-functional collaboration

Educación

Bachelor's degree in Finance

Bachelor's degree in Industrial Engineering

Bachelor's degree in Information Systems

Bachelor's degree in Business Administration

Herramientas

Salesforce

Power BI

Microsoft Office Suite

Descripción del empleo

The Sales Operations team supports commercial growth by optimizing sales processes, reporting, forecasting, billing support, and operational excellence across the business. The team partners closely with Sales, Finance, and Customer Operations to drive revenue performance and enhance the customer experience.Role Overview And Core ResponsibilitiesSupport sales operations activities, including billing processes, invoice reviews, and documentation management, ensuring accuracy and timely execution.Prepare, maintain, and validate sales forecasts, pipeline reporting, and revenue tracking in partnership with Sales leadership and Finance teams.Develop and maintain sales, financial, and operational reports that provide insights to support business decisions and revenue growth objectives.Manage and improve sales databases, dashboards, and reporting tools to enhance data visibility and operational efficiency.Provide administrative and operational support for contract management, sales processes, and customer-related activities.Support customer service and product-related inquiries through Salesforce, helping ensure a positive customer experience and timely issue resolution.Partner with Sales, Finance, and other internal teams to resolve billing, accounts receivable, and operational issues.Identify process improvement opportunities and proactively address operational risks and obstacles that could impact business performance.Support ad hoc analysis, reporting requests, and business initiatives to help drive commercial success.Maintain high levels of organization while managing multiple priorities and deliverables in a fast-paced environment.Required Knowledge and ExperienceBachelor's degree in Finance, Industrial Engineering, Information Systems, Business Administration, or a related field, or equivalent professional experience demonstrating strong analytical and operational capabilities.Minimum of 3 years of experience in Sales Operations, Business Operations, Commercial Support, Financial Analysis, Billing Operations, or similar functions supporting revenue-generating teams.Experience working with billing processes, commercial reporting, and operational support activities to ensure efficient business execution.Strong analytical experience using data to identify trends, support decision-making, and improve operational performance.Experience collaborating with cross-functional teams, including Sales, Finance, Operations, and Customer Support, to drive business outcomes.Required Technical SkillsAdvanced Microsoft Excel skills, including formulas, pivot tables, dashboards, macros, automation, and data analysis capabilities.Experience using CRM (Customer Relationship Management) platforms such as Salesforce for opportunity tracking, customer support, and sales reporting.Knowledge of Power BI (Business Intelligence) or similar analytics and reporting tools for dashboard creation and performance analysis.Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word, for reporting, presentations, and business communication.Experience working with sales forecasting, pipeline management, and commercial performance reporting tools.We're Also Looking for the Preferred Skills Below. Whether You Are Proficient or Could Use Some Brushing Up, We're Happy to Support Your Career Development and Growth In:Process improvement and operational efficiency methodologies.Data visualization and business intelligence best practices.Project coordination and stakeholder management.Automation tools and workflow optimization techniques.Strong customer-service orientation and problem-solving skills.