Customer Support Pro — Flexible Hours & Growth

Classifieds24; México; Híbrido; MXN 167.422 - 188.350; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Solid track record of performance

Broad learning opportunities

Flexible working options

Descripción de la vacante

Classifieds24 is seeking an experienced BPO agent focused on delivering professional customer support via phone, email, or text. The role emphasizes non-technical and technical assistance with guideline-driven processes to enhance the customer experience.

The position offers full-time engagement with a USD 9,600 - 10,800 annual salary range and flexible working options. Immediate availability is preferred for rapid onboarding in a fast-paced environment.

Formación

• Analytical and critical thinking are essential.
• Strong oral and written communication abilities are required.
• Advanced English level is necessary for daily interactions.

Responsabilidades

• Handle inbound calls and emails professionally.
• Resolve inquiries to ensure customer satisfaction.
• Coordinate with internal teams for accurate order processing and timely delivery.
• Escalate feedback as needed.

Conocimientos

Analytical thinking

Communication skills

Advanced English

Teamwork

Attention to detail

Multitasking

PC navigation

Quiet workspace

Problem solving

Self-motivation

Immediate availability

Descripción del empleo

Classifieds24 is seeking an experienced BPO agent focused on delivering professional customer support via phone, email, or text. The role emphasizes non-technical and technical assistance with guideline-driven processes to enhance the customer experience.

The position offers full-time engagement with a USD 9,600 - 10,800 annual salary range and flexible working options. Immediate availability is preferred for rapid onboarding in a fast-paced environment.