Customer Success & Product Manager — AI-Driven Solutions

Lever, Inc.; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Lever, Inc. seeks a highly driven Customer Success & Product Manager to join our fast-growing team.

You will work at the intersection of Customer Success, Product, and Solutions Engineering to understand customers' workflows, translate needs into actionable solutions, and drive value from our platform. You will roll up your sleeves, use the product yourself, build AI-powered workflows, configure integrations, troubleshoot implementations, and create demos, collaborating cross-functionally to

Formación

• Experience in customer success and product management.
• Ability to translate customer workflows into actionable product improvements.
• Comfort with configuring integrations and building AI-powered workflows.
• Strong ownership and meticulous problem-solving.

Responsabilidades

• Interact with customers to understand workflows and value from the platform.
• Configure integrations and troubleshoot implementations.
• Build AI-powered workflows and demos.
• Work cross-functionally to turn customer feedback into product improvements.
• Own onboarding and ensure rapid value realization.

Conocimientos

Customer success

Product management

Solutions engineering

Technical curiosity

Cross-functional collaboration

Descripción del empleo

Lever, Inc. seeks a highly driven Customer Success & Product Manager to join our fast-growing team.

You will work at the intersection of Customer Success, Product, and Solutions Engineering to understand customers' workflows, translate needs into actionable solutions, and drive value from our platform. You will roll up your sleeves, use the product yourself, build AI-powered workflows, configure integrations, troubleshoot implementations, and create demos, collaborating cross-functionally to