Customer Service/Sales

The Home Depot; Saltillo; On-site; MXN 13,776 - 20,664; Part time

Job summary

A retail home improvement company in Saltillo is seeking Customer Service/Sales associates to provide exceptional service and assistance to customers in various departments. Responsibilities include assessing customer needs, maintaining product knowledge, and ensuring a clean and safe shopping environment. Candidates should be eager to learn and capable of handling various department tasks. This position offers opportunities to work closely with team members and contribute to store success.

Responsibilities

• Provide fast, friendly service and actively seek out customers.
• Assist customers by assessing their needs and recommending products.
• Maintain cleanliness and safety in assigned work areas.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.