CUSTOMER SERVICE REPRESENTATIVE – BILINGUAL (ENGLISH/SPANISH)

CENTRIS MX; Aguascalientes; Presencial; MXN 167.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary + bonuses

Paid training from day one

Weekly payments

Performance-based growth

University partnerships

On-site doctor and teleconsultation

Descripción de la vacante

CENTRIS MX in Aguascalientes, Mexico is seeking a customer service specialist to join our on-site, full-time team. You will handle bilingual calls in English and Spanish and provide accurate information about our products and services.

Join a collaborative team with paid training from day one, weekly payments, and opportunities for growth based on performance. On-site health services and university partnerships are available.

Formación

• Bilingual proficiency (English and Spanish).
• Strong communication and interpersonal skills.
• Basic computer knowledge and typing skills.
• Availability to work full-time shifts.
• Previous call center experience is a plus, but not required.

Responsabilidades

• Handle inbound and outbound customer calls in English and Spanish.
• Provide accurate information about products and services.
• Resolve customer issues with professionalism and efficiency.
• Record customer interactions in the system.
• Collaborate with team members to ensure high-quality service.

Conocimientos

Bilingual English/Spanish

Communication skills

Basic computer skills

Full-time availability

Call center experience

Descripción del empleo

Location Aguascalientes, Mexico (On-site)

Schedule Full-time

Employment Type Full Time

Experience Without Experience

Salary To be discussed

Description

Join our product team to drive the vision and strategy for our core platform. You'll work closely with sales and business stakeholders to deliver exceptional user experiences.

Requirements

• Bilingual proficiency (English and Spanish).
• Strong communication and interpersonal skills.
• Basic computer knowledge and typing skills.
• Availability to work full-time shifts.
• Previous call center experience is a plus, but not required.

Responsibilities

• Handle inbound and outbound customer calls in English and Spanish.
• Provide accurate information about products and services.
• Resolve customer issues with professionalism and efficiency.
• Record customer interactions in the system.
• Collaborate with team members to ensure high-quality service.

Benefits

• Competitive salary + performance bonuses.
• Paid training from day one.
• Weekly payments.
• Performance-based career growth.
• Agreements with universities.
• On-site doctor and teleconsultation.