Customer Service Representative

LEAR CORPORATION; Reynosa; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Lear Corporation in Reynosa, Mexico is seeking a Customer Service Representative to join our Materials team and serve as the vital link between customers and plant operations.

The role requires 3+ years in automotive Materials or Customer Service, SAP and advanced Excel, and strong English and communication skills to coordinate releases, shipments, and scheduling with cross‑functional teams.

Formación

• Bachelor's degree completed.
• 3+ years of automotive Materials / Customer Service experience.
• Experience with GM, Stellantis, Ford, BMW and VW portals.
• Strong communication and analytical skills.
• SAP knowledge.
• Advanced Excel.
• Advanced English.

Responsabilidades

• Manage customer releases and requirements in SAP.
• Monitor demand changes and communicate trends to Production and Materials.
• Coordinate shipping plans and customer pickup dates.
• Manage Scheduling Agreements and prevent customer backorders.
• Follow up on inventory levels and customer priorities.
• Support production planning according to customer demand.
• Manage customer portals and special requirements.
• Work closely with Production, Logistics, Planning, and other cross-functional teams to ensure on-time delivery and customer satisfaction.

Conocimientos

Demand Planning

Capacity Planning

Cycle Counting

Shipping And Receiving

Demand Forecasting

Inventory Planning

Production Planning

Educación

Bachelor's degree completed

Herramientas

SAP

Excel

Descripción del empleo

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we’re named one of the World’s Most Admired Companies.

They’re the secret to our success—empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

CUSTOMER SERVICE REPRESENTATIVE

We're looking for Customer Service to join our Materials team and become a key link between our customers and plant operations.

Responsibilities

• Manage customer releases and requirements in SAP.
• Monitor demand changes and communicate trends to Production and Materials.
• Coordinate shipping plans and customer pickup dates.
• Manage Scheduling Agreements and prevent customer backorders.
• Follow up on inventory levels and customer priorities.
• Support production planning according to customer demand.
• Manage customer portals and special requirements.
• Work closely with Production, Logistics, Planning, and other cross-functional teams to ensure on-time delivery and customer satisfaction.

Skills

Demand Planning

Capacity Planning

Cycle Counting

Shipping And Receiving

Demand Forecasting

Inventory Planning

Production Planning

Education Requirements

• Bachelor's degree completed

Experience Requirements

• 3+ years of automotive Materials / Customer Service experience
• Experience with GM, Stellantis, Ford ,BMW and VW portals
• Strong communication and analytical skills
• SAP knowledge
• Advanced Excel
• Advanced English

Equal Opportunity Employer

Lear Corporation is committed to fair, merit‑based employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law.