Customer Project Manager

This Opportunity; Ciudad de México; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Ericsson busca un Customer Project Manager para dirigir proyectos Core y garantizar el cumplimiento normativo, la seguridad y la satisfacción del cliente. Liderarás la entrega de especificaciones de asignación y gestionarás relaciones clave con clientes y equipos.

Se requiere experiencia en Core network (EPC/IMS/5GC o similar), gestión de proyectos con cliente y certificación PMP o equivalente, así como inglés avanzado y español fluido.

Formación

• Experiencia probada gestionando proyectos de Core network
• Experiencia como Project Manager con contacto directo con el cliente
• Certificación PMP o equivalente
• Inglés avanzado y español fluido (bilingüe)

Responsabilidades

• Garantizar alineación entre contrato y entregables mediante CFR de pre-ventas para Core.
• Establecer y liderar plan de proyecto para aprobación y ejecución.
• Cultivar relaciones con clientes y partes interesadas para mantener alineación.
• Gestionar desempeño financiero para alcanzar margen objetivo.
• Entregar dentro del alcance, presupuesto, plazos y ética, cumpliendo normas.
• Garantizar la calidad de datos y reportes oportunos.

Conocimientos

Consultative skills

Stakeholder management

Core network projects

Project management with customer

English fluency

Spanish fluency

Presales activities

Telecom expertise

PMP certification

Cloud technologies

Descripción del empleo

Customer Project Manager

Empresa : This Opportunity Tipo de empleo : Tiempo completo Mexico JobCopilot will tailor your resume and auto-fill the application

Descripción del trabajo - Customer Project Manager

Join our Team

About this opportunity

Are you a proven leader with a passion for customer satisfaction and Core network solutions? If so, you might be the next Customer Project Manager (CPM) for Core at Ericsson. In this role, you will take charge of Fulfillment Assignment Specifications (FAS) for Core projects and ensure we meet both our own high standards and those of our valuable customers.

You will be responsible for maintaining total compliance with group directives, legal and financial guidelines, as well as global and local Environmental and Occupational Health and Safety (E+OHS) requirements. Ensuring data security and privacy is paramount in our connected world, a task you will take on with diligence. Together with your project team, you will drive value and benefits to our customers and contribute to Ericsson's continued growth and excellence in Core.

What you will do

• Guarantee alignment between contract and delivery through pre-sales CFR for Core projects.
• Establish a solid project plan as an input for approval to execute, and then lead this plan to successful delivery.
• Cultivate strong relationships with customers and key stakeholders to maintain alignment throughout execution.
• Manage financial performance to ensure delivery to target Unadjusted Margin.
• Deliver within agreed scope, budget, timeline and ethics, adhering to all legal, compliance and environmental standards.
• Ensure data quality and accuracy to enable responsible and timely reporting.

The skills you bring

• Consultative skills and the ability to understand customer needs and propose value-adding solutions.
• Stakeholder management and customer relationship building at multiple levels (technical and business).
• Proven experience managing Core network projects (e.g., EPC/IMS/5GC or similar) directly with the end customer.
• Demonstrated experience as the primary Project Manager with direct and sustained contact with the customer.
• Advanced English and fluent Spanish, both written and spoken (bilingual).
• Solid experience in presales activities (e.g., scoping, estimations, supporting proposals, contract review).
• Project management experience in telecom or related technology environments.
• PMP certification (ideally active/valid) or equivalent project management certification/experience.
• Experience with 4G/5G Core, virtualization and cloud technologies (e.g., NFV, CNF, container platforms, private/public cloud).

Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply? Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Mexico (MX) || Mexico City

Sobre la empresa

This Opportunity

Ericsson shapes the future of mobile broadband Internet communications through its technology leadership, creating the most powerful communication companies.

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