CSS Specialist Portugues (future position)

Henkel; Huixquilucan de Degollado; Hybrid; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Flexible hybrid work

International growth opportunities

Wellbeing programs

Parental leave 8 weeks

Employee Share Plan

Flexible benefits

Meal vouchers

Savings fund

Friday early finish

Job summary

Henkel is seeking a customer service specialist to join our team. The role focuses on coordinating between the order entry team and logistics, with a bilingual Portuguese requirement and a strong emphasis on data accuracy.

You will help optimize order handling and ensure seamless information flow across departments. The position offers a hybrid work model with flexibility and opportunities for international growth, health programs, and a supportive benefits package.

Qualifications

• Bachelor's degree in Business Administration or related field.
• Experience in customer service.
• Intermediate Portuguese language skills.
• Strong analytics, proactive mindset and good communication.

Responsibilities

• Be responsible for order entry.
• Maintain active portals by tracking purchase orders.
• Make corrections to different orders.
• Upload orders in SAP.

Skills

Customer service

Portuguese (intermediate)

Analytics

Communication

Proactive

Education

Bachelor's degree in Business Administration

Tools

SAP

Job description

About this Position

The customer service specialist Portuguese will serve as the point of contact between the order entry team in Brazil and the logistics department. They will be responsible for reviewing customer portals, downloading purchase orders, and forwarding all relevant information to the logistics team.

What You´ll Do

• Order Entry responsible.
• Maintain active portals by tracking purchase orders.
• Make corrections to the different orders.
• Upload orders in SAP.

What makes you a good fit

• Degree on Business Administrations.
• Experience in customer service.
• Intermediate portuguese.
• Analytics, proactive and good communication.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Flexible Benefits
• Meal vouchers
• Savings fund
• Friday early finish

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.