Credit & Collections Supervisor

nVent; Monterrey; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Descripción de la vacante

nVent is seeking a seasoned Credit & Collection leader in Monterrey to direct regional AR activities and optimize cash flow across the C&C cycle. You will mentor staff, streamline processes, and collaborate with cross-functional teams to resolve disputes and improve automation in transactional services.

The role requires a Finance/Accounting background, 10+ years in credit/collections, and 2+ years of supervisory experience, with proficiency in accounting software and ERP systems.

Formación

• Bachelor’s degree in Finance, Business, or Accounting.
• 10+ years of experience in credit, collections, or related AR functions.
• Prior experience in a Credit & Collection.
• 2+ years of managerial or supervisory experience.
• Strong multitasking skills and ability to work independently.
• Proficiency with accounting software platforms.
• Ability to review and process information on a computer for extended periods.
• Composure, patience, and confidence when handling difficult or escalated situations.

Responsabilidades

• Lead and mentor Credit & Collection staff, including onboarding, training, and ongoing performance management.
• Supervise day-to-day C&C operations, ensuring accurate invoices, timely collections, and effective resolution of late or skipped payments.
• Oversee the full C&C cycle, including business procedures, controls, and regional goals.
• Manage advanced customer issues, deductions, disputes, and cost recovery matters.
• Perform month-end close activities and prepare C&C reporting (aging, metrics, cash forecasting, bad debt analysis).
• Guide Collections/Disputes teams in resolving complex payment issues and implementing collection strategies.
• Lead collection activities with past-due accounts, investigate nonpayment, and expedite resolution.
• Collaborate with cross-functional teams on account analysis, reconciliations, ad hoc reporting, and audits.
• Identify and drive improvements in execution and automation within Transactional Services.
• Support ERP conversions and GetPaid configuration for multi-ERP environments.

Conocimientos

Leadership

Cash flow management

Analytical thinking

Communication

MS Excel

Educación

Bachelor's degree in Finance, Business or Accounting

Herramientas

Accounting software

Descripción del empleo

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Lead and mentor Credit & Collection staff, including onboarding, training, and ongoing performance management.
• Supervise day-to-day C&C operations, ensuring accurate invoices, timely collections, and effective resolution of late or skipped payments.
• Oversee the full C&C cycle, including business procedures, controls, and strategic goals for the region.
• Manage advanced customer issues, deductions, disputes, and cost recovery matters, providing appropriate solutions.
• Perform month-end close activities and prepare C&C reporting, including aging, important metrics, cash forecasting support, and bad debt analysis.
• Guide Collections/Disputes teams in resolving complex customer payment issues and implementing collection or hold strategies when needed.
• Lead collection activities such as negotiating with past due accounts, investigating nonpayment, and expediting resolution.
• Collaborate with cross functional teams on account analysis, reconciliations, ad hoc reporting, and audit requirements.
• Identify and drive improvements in execution and automation initiatives within Transactional Services.
• Support ERP conversions and enhancements, including system upgrades and GetPaid configuration for multi-ERP environments.

YOU HAVE:

• Bachelor’s degree in Finance, Business, or Accounting preferred.
• 10+ years of experience in credit, collections, or related AR functions preferred.
• Prior experience in a Credit & Collection.
• 2+ years of managerial or supervisory experience preferred.
• Strong multitasking skills and ability to work independently.
• Proficiency with accounting software platforms.
• Ability to review and process information on a computer for extended periods.
• Composure, patience, and confidence when handling difficult or escalated situations.

WE HAVE:

A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognised globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organisations where our employees volunteer or donate money.

Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

• Innovative & adaptable
• Dedicated to absolute integrity
• Focused on the customer first
• Respectful and team oriented
• Optimistic and energizing
• Accountable for performance

Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-JO1 #LI-Hybrid At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.