Coordinadora de Operaciones Ecommerce Remota

Jose Roberto Perez Ruiz; Tlaquepaque; Remote; MXN 335,000 - 502,000; Full time

Job summary

Our client is seeking a highly organized Operations Coordinator for E-commerce to oversee remote logistics and fulfillment for an online business. The role focuses on seamless order processing, inventory accuracy, and timely delivery across e-commerce channels, leveraging WMS and carrier integrations.

Remote-first position with flexibility to contribute to a growing online retail operation. The candidate should optimize processes and drive customer satisfaction through efficient operations.

Qualifications

• Bachelor's degree in Business Administration, Logistics, or Supply Chain Management is required.

Responsibilities

• Oversee end-to-end e-commerce fulfillment from order placement to final delivery.
• Manage inventory levels across e-commerce platforms, ensuring accuracy and preventing stockouts.
• Coordinate with third-party logistics (3PL) providers or internal warehouse teams for order picking, packing, and shipping.
• Select and manage shipping carriers, negotiating rates and ensuring efficient delivery times.
• Monitor shipping performance and address delays or issues promptly.
• Process returns and manage customer feedback related to order fulfillment and delivery.
• Analyze e-commerce logistics data to identify trends and opportunities for improvement.
• Ensure compliance with shipping regulations and e-commerce platform requirements.
• Collaborate with marketing and sales teams to support campaigns and product launches.
• Implement and utilize technology solutions to enhance e-commerce operations efficiency.

Skills

E-commerce fulfillment

WMS

Carrier integrations

Inventory management

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in Business Administration, Logistics, Supply Chain Management

Tools

WMS

Job description

Our client is seeking a highly organized Operations Coordinator for E-commerce to oversee remote logistics and fulfillment for an online business. The role focuses on seamless order processing, inventory accuracy, and timely delivery across e-commerce channels, leveraging WMS and carrier integrations.

Remote-first position with flexibility to contribute to a growing online retail operation. The candidate should optimize processes and drive customer satisfaction through efficient operations.