Coordinador de Programas de Apoyo a Víctimas de Delito

Placements24; Tlaquepaque; On-site; MXN 420,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

WhatJobs Direct seeks a dedicated Coordinador de Programas de Apoyo a Víctimas de Delito in Tlaquepaque, Jalisco. The role focuses on overseeing victim services, coordinating with law enforcement, and ensuring timely emotional, practical, and legal support for victims and families.

Responsibilities include leading program development, crisis intervention, staff coordination, training delivery, and compliance with victim-rights frameworks.

Qualifications

• Master's degree in Social Work, Psychology, Criminal Justice, or related field.
• Minimum 6 years of experience in victim advocacy or crisis intervention.
• Experience with victims of crime in Jalisco preferred.
• Strong understanding of victim rights and the criminal justice system.
• Excellent counseling and interpersonal skills.

Responsibilities

• Develop, implement, and manage programs providing support to crime victims.
• Coordinate with law enforcement, judicial authorities, and healthcare providers.
• Provide crisis intervention and advocacy throughout legal processes.
• Organize support groups and deliver training on victim rights and services.
• Oversee budgets, resources, and staff/volunteer coordination.
• Maintain client records and report program outcomes.
• Engage in community outreach to raise awareness of victim services.

Skills

Victim advocacy

Crisis intervention

Program management

Leadership

Communication

Spanish fluency

Education

Master's degree in Social Work or related field

Tools

Case management software

Microsoft Office

Job description

About the Role

Our client, WhatJobs Direct, is seeking a highly motivated and compassionate Coordinador de Programas de Apoyo a Víctimas de Delito to join their team in Tlaquepaque, Jalisco . This integral role involves overseeing and coordinating services designed to assist individuals and families who have been affected by crime. The ideal candidate will have a strong background in victim advocacy, crisis intervention, and program management within the social services sector. You will be responsible for ensuring that victims receive timely and effective support, including emotional, practical, and legal assistance. This position requires significant direct engagement with victims and collaboration with law enforcement and legal professionals in the Jalisco region. Our client is dedicated to upholding justice and providing a pathway to recovery for those impacted by trauma. We are looking for an individual with exceptional organizational skills, empathy, and a commitment to empowering vulnerable individuals during challenging times. The work environment is dynamic and focused on making a real difference in the lives of those served.

Key Responsibilities

• Develop, implement, and manage programs providing support to victims of crime.
• Conduct needs assessments for victims and their families to identify necessary services.
• Coordinate with law enforcement, judicial authorities, and healthcare providers to ensure comprehensive victim support.
• Provide crisis intervention, emotional support, and advocacy for victims throughout legal processes.
• Organize and facilitate support groups for victims sharing similar experiences.
• Develop and deliver training sessions for community members and professionals on victim rights and services.
• Manage program budgets, resources, and staff/volunteer coordination.
• Maintain accurate client records and prepare detailed reports on program outcomes.
• Engage in community outreach to raise awareness about victim support services.
• Stay informed about relevant legislation and best practices in victim services.

Requirements

• Master's degree in Social Work, Psychology, Criminal Justice, or a related field.
• Minimum of 6 years of experience in victim advocacy, crisis intervention, or social services program management.
• Demonstrated experience working with victims of crime, particularly in the context of Jalisco .
• Strong understanding of the criminal justice system and victim rights frameworks.
• Excellent counseling, communication, and interpersonal skills.
• Proven leadership and project management abilities.
• Proficiency in Microsoft Office Suite and case management software.
• Ability to work under pressure and manage sensitive information with confidentiality.
• Valid driver's license and willingness to travel within the Tlaquepaque area.
• Fluency in Spanish is mandatory.
• This position requires full-time on-site presence; remote work is not an option.

Benefits

• The role offers a competitive salary and a comprehensive benefits package, including health insurance and paid time off.
• Our client provides ample opportunities for professional development and training in specialized areas of victim support.
• Employees work in a supportive and collaborative environment dedicated to enhancing community safety and justice.
• This position offers the profound satisfaction of directly assisting individuals during their most vulnerable moments in Tlaquepaque, Jalisco .
• Join a team committed to resilience, recovery, and advocacy for victims of crime.