Coordinador de Experiencias Turísticas y Culturales

Placements24; Oaxaca de Juárez; Ibrido; MXN 240.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Travel opportunities in Oaxaca

Professional development

Supportive team

Descrizione del lavoro

Placements24 in Oaxaca City is seeking a Tourism Experience Coordinator to design immersive itineraries celebrating Oaxacan culture, gastronomy, and arts. You will craft bespoke tours, liaise with guides and artisans, and ensure high-quality experiences for a global audience.

The role requires strong organizational skills and fluent Spanish and English, with travel coordination, risk management, and sustainable practices at its core.

Competenze

• Bachelor’s degree in Tourism, Hospitality Management, Cultural Studies, or related field is required.
• Minimum of 3 years in tour planning, destination management, or similar role within tourism.
• In-depth knowledge of Oaxacan history, culture, arts, crafts, and gastronomy.
• Proficiency in Spanish and English for client communication and coordination.

Mansioni

• Design and curate bespoke tour packages focusing on cultural, culinary, and artisanal Oaxaca.
• Coordinate with local guides, artisans, chefs, and community leaders to develop unique experiences.
• Manage transportation, accommodations, and activity scheduling for tours.
• Conduct site visits and quality checks to ensure partner standards.
• Develop promotional content that accurately represents experiences offered.
• Handle client inquiries with exceptional service throughout their journey.
• Stay updated on local events and new cultural attractions to enhance offerings.
• Collaborate with marketing to promote Oaxaca cultural tourism initiatives.
• Evaluate client feedback to identify improvements and innovations.

Conoscenze

Bilingual Spanish/English

Excellent communication

Strong organizational skills

Negotiation abilities

Proactive problem-solving

Formazione

Bachelor's degree in Tourism, Hospitality Management, Cultural Studies, or related field

Strumenti

Reservation systems

Microsoft Office Suite

Descrizione del lavoro

About the Role

Our client, a highly respected cultural tourism agency based in the historic city of Oaxaca City, Oaxaca , is looking for a dedicated and imaginative Tourism Experience Coordinator. This role is central to crafting unique and authentic travel experiences that highlight the rich cultural heritage, gastronomy, and artistic traditions of Oaxaca. You will be responsible for designing, developing, and managing itineraries that offer deep immersion for our clients. The ideal candidate possesses a profound appreciation for Oaxacan culture, strong organizational skills, and a creative flair for designing unforgettable journeys. This position requires a blend of logistical expertise and a genuine passion for showcasing the best of Oaxaca to a global audience.

Key Responsibilities

• Design and curate bespoke tour packages and itineraries focusing on cultural, culinary, and artisanal aspects of Oaxaca.
• Liaise with local guides, artisans, chefs, and community leaders to develop unique experiences and ensure quality service delivery.
• Manage all logistical aspects of tours, including transportation, accommodation bookings, and activity scheduling.
• Conduct site visits and quality checks to ensure all partners meet the client's high standards.
• Develop promotional materials and content that accurately represent the unique experiences offered.
• Handle client inquiries and provide exceptional customer service throughout their journey.
• Stay abreast of local events, festivals, and new cultural attractions to continuously enhance offerings.
• Collaborate with the marketing team to promote Oaxacan cultural tourism initiatives.
• Evaluate feedback from clients to identify areas for improvement and innovation in tour offerings.

Requirements

• Bachelor's degree in Tourism, Hospitality Management, Cultural Studies, or a related field.
• Minimum of 3 years of experience in tour planning, destination management, or a similar role within the tourism sector, preferably with a focus on cultural experiences.
• In-depth knowledge of Oaxacan history, culture, arts, crafts, and gastronomy is essential.
• Excellent organizational and project management skills, with a keen eye for detail.
• Strong communication and negotiation abilities, both written and verbal, in Spanish and English.
• Proven ability to build and maintain strong relationships with local stakeholders and service providers.
• Proficiency in using reservation systems and standard office software (Microsoft Office Suite).
• A proactive approach to problem-solving and the ability to handle unexpected situations with grace.
• Passion for sustainable and responsible tourism practices.

Benefits

• Competitive salary commensurate with experience.
• Opportunities to deeply engage with and promote Oaxacan culture.
• Professional development in the dynamic field of cultural tourism.
• Travel opportunities within the beautiful state of Oaxaca.
• A supportive and collaborative work environment.
• Contribution to the sustainable development of local communities.