Coordinador de Asesoría Previsional de Afore Pension Issste

Citi Group; Ciudad de México; On-site; MXN 360,000 - 480,000; Full time

Job summary

Citi seeks an entry-level Field Sales Team Lead in Mexico City to guide a team delivering sales support to Citi clients and help the Consumer Sales group meet targets.

You will conduct performance evaluations, develop new accounts, identify cross-selling opportunities, and ensure compliance with laws and Citi policies while maintaining the highest ethical standards.

Qualifications

• Bachelor's degree or equivalent required.
• Experience in financial sales and customer service is essential.
• Proactive leadership and strong communication skills are needed.

Responsibilities

• Lead a team to deliver sales support for Citi clients.
• Service existing accounts and develop new ones to increase revenue.
• Identify cross-selling opportunities and meet sales targets.
• Conduct performance evaluations and manage team accordingly.
• Ensure compliance with laws, regulations, and Citi policies.

Skills

Leadership

Sales experience

Customer service

Communication

Problem solving

Education

Bachelor's degree

Job description

The Field Sales Team Lead is an entry level position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities:

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members
• Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank
• Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi's products
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits
• Identify cross-selling opportunities to sell other products
• Achieve or exceed decided sales targets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Previous relevant experience preferred
• Experience in financial sales, customer service and management required
• Proficient computer skills
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication
• Creative problem solving and decision-making skills

Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones Principales del puesto

Gestionar los equipos de fuerza de ventas para la promoción de productos y servicios financieros; establecer relaciones de trabajo estratégico con las empresas y clientes para el logro de los objetivos comerciales, definir y ejecutar estrategias comerciales de acuerdo a las necesidades del negocio

Formación Académica

Deseable Licenciatura / Áreas Económicas, Administrativas y Sociales e Ingenierías Necesario Bachillerato concluido comprobable

Experiencia (en años)

Necesarios 3 a 5 años de experiencia

Conocimientos Técnicos

Conocimientos generales en procesos de ventas, gestión de equipos de trabajo, análisis y prospección de nuevos mercados, manejo de paquetería office Necesario manejo de tecnología digital (Tablet, Smartphone, lectores biométricos)

Job Family Group: Consumer Sales

Job Family: Field Sales

Time Type: Full time

Most Relevant Skills Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi's EEO Policy Statement and the Know Your Rights poster.