Coordinador de Afore

Citibank (Switzerland) AG; Zacatecas; Híbrido; Confidencial; Jornada completa

Descripción de la vacante

Citibank (Switzerland) AG in Zacatecas is seeking a results-driven sales manager to lead a team of commercial advisors. You will oversee performance, coach staff, and drive revenue while upholding Citi's standards and regulatory requirements.

The role requires experience in financial sales, customer service, and leadership. You will maintain strong client relationships, identify cross-sell opportunities, and ensure execution of strategies in a 100% on-site, full-time setting.

Formación

• Experience in financial sales, customer service and management is required.
• Proficient computer skills.
• Strong leadership and motivational abilities.
• Clear written and verbal communication.
• Creative problem solving and decision making.

Responsabilidades

• Conduct performance evaluations, compensation, hiring, discipline, and termination of team members.
• Service existing accounts and open new ones to grow bank revenue.
• Proactively engage Citi clients to identify needs and present Citi products.
• Provide advice and product information, outlining features and benefits.
• Identify cross-selling opportunities to sell other products.
• Meet or exceed sales targets and manage risk with compliance.

Conocimientos

Sales experience

Financial products

Customer service

Leadership

Communication

Problem solving

Decision making

Management

Computer skills

Educación

Bachelor's degree or equivalent

Equivalent experience

Descripción del empleo

Responsibilities

• Conduct performance evaluations, compensation, hiring, disciplinary actions, and termination of team members.
• Service existing accounts and establish new accounts at designated location or assigned geographical coverage area in order to increase revenue for the bank.
• Proactively approach Citi clients to establish real needs, understand the client and their requirements, and interest them in Citi's products.
• Provide advice and product information to Citi clients as appropriate, outlining features and benefits.
• Identify cross-selling opportunities to sell other products.
• Achieve or exceed decided sales targets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• Previous relevant experience preferred.
• Experience in financial sales, customer service and management required.
• Proficient computer skills.
• Proactive leadership and motivational skills.
• Consistently demonstrates clear and concise written and verbal communication.
• Creative problem solving and decision-making skills.

Funciones

• Gestionar equipo de asesores en área comercial de AFORE.
• Negociar y ejecutar estrategias con socios comerciales internos y clientes externos.
• Garantizar cumplimiento de metas.
• Desarrollar, capacitar y acompañar a la fuerza de ventas.
• Dar cumplimiento a la normatividad y temas regulatorios.

Experiencia

• Manejo de office (Excel intermedio, Powerpoint intermedio) 2 años de experiencia en manejo de equipo de ventas indispensable.
• 2 a 5 años de experiencia en ventas, deseable productos financieros.

Educación

• Bachelor's degree/University degree or equivalent experience.
• Licenciatura o experiencia equivalente.

Habilidades

• Liderazgo, comunicación, negociación, orientación a resultados.
• Gusto por servicio Proactivo, dinámico Facilidad de palabra.

Ubicación

Lugar de trabajo: Zacatecas 100% presencial.

Contrato

Full time.

EEO Statement

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.