Banamex Coordinador de Ventas Afore

Citi; Reynosa; Presencial; MXN 480.000 - 620.000; Jornada completa

Descripción de la vacante

Citi in Reynosa, Mexico, seeks a Field Sales Senior Supervisor to lead a sales team and deliver a full range of sales and customer support activities in coordination with the Consumer Sales team.

The role focuses on achieving sales targets, improving client plans, and ensuring compliance with Citi policies while providing exceptional client service in a 100% in-person setting.

Formación

• Proven leadership and motivational skills.
• Clear written and verbal communication.
• Strategic thinking and problem solving.

Responsabilidades

• Lead a sales team, set targets and monitor progress against them.
• Resolve client account issues effectively and promptly.
• Develop and coach territory and client plans aligned with sales strategies.
• Ensure service levels and compliance with Citibank policies.
• Staff and allocate resources to meet staffing needs.
• Assess risk in business decisions with emphasis on compliance.

Conocimientos

Leadership

Communication

Negotiation

Results-oriented

Educación

Bachelor’s degree or equivalent

Descripción del empleo

The Field Sales Sr. Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Responsibilities:

• Manage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team members
• Resolve issues with client accounts in an effective and efficient manner
• Facilitate and simplify the development of team territory and client plans, consistent with company sales strategies
• Develop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of work
• Ensure that the team delivers appropriate levels of service
• Monitor clients’ orders and resolve issues accurately, ensuring accuracy and promptness
• Ensures compliance of managed team to all Citibank policies
• Resource locations appropriately, ensuing that staffing needs are met
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 2-5 years of relevant experience
• Previous experience in sales and management required
• Proactive leadership and motivational skills
• Consistently demonstrates clear and concise written and verbal communication
• Creative problem solving and detail strategic thinking skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones:

• Gestionar equipo de asesores en área comercial de AFORE.
• Negociar y ejecutar estrategias con socios comerciales internos y clientes externos.
• Garantizar cumplimiento de metas.
• Desarrollar, capacitar y acompañar a la fuerza de ventas.
• Dar cumplimiento a la normatividad y temas regulatorios

Experiencia:

• Manejo de office (Excel intermedio, Powerpoint intermedio)
• 2 años de experiencia en manejo de equipo de ventas indispensable.
• 2 a 5 años de experiencia en ventas, deseables productos financieros.

Educación:

• Licenciatura o experiencia equivalente.

Habilidades:

• Liderazgo, comunicación, negociación, orientación a resultados.
• Gusto por servicio
• Proactivo, dinámico
• Facilidad de palabra

Lugar de trabajo:

Reynosa

Lunes a sábado

30% oficina 70% campo

100% presencial

Job Family Group:

Consumer Sales

Job Family:

Field Sales

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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