Conversion/Retention Account Manager LATAM

HFM; Ciudad de México; Presencial; MXN 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Performance-based incentives

Opportunities for career growth

Engaging team culture

Descripción de la vacante

A global multi-asset brokerage is looking for an Account Manager in Mexico City to engage with clients and present offerings. The role requires a strong sales-driven attitude, fluency in English, and the ability to maintain high client satisfaction. Responsibilities include serving as a client contact, guiding new clients, and ensuring compliance with internal procedures. The company offers competitive salaries, performance-based incentives, and opportunities for career growth in a dynamic environment.

Formación

• Prior experience in similar roles is advantageous.
• Must be eligible to work in Mexico.
• Ability to work independently in a fast-paced environment.
• Applicants must be eligible to work in the country where the position is based.

Responsabilidades

• Present products and services to prospective clients.
• Serve as a primary point of contact for clients.
• Provide guidance on the onboarding process.
• Maintain a high level of client satisfaction.
• Implement Anti Money Laundering and Know Your Customer procedures.

Conocimientos

Sales-driven attitude

Strong communication skills

Interpersonal skills

Fluency in English

Ability to work in fast-paced environment

Descripción del empleo

HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Account Manager to join our team.

Your role at HFM:

• Presents products and services of HFM to prospective clients in informative manner.
• Serves as a primary point of contact for clients, providing support and addressing all inquiries related to the company's offerings and services.
• Provides guidance to new clients on the onboarding process and develops client relationships.
• Cultivate successful client relationships and maintains a high level of client satisfaction.
• Knows all the features and benefits of all products, services and trading systems and tools offered.
• Attains full understanding of the Company’s internal operating systems.
• Engages with prospective clients to provide company information, respond to queries, and maintain ongoing communication.
• Fully understands and implements all Anti Money Laundering and Know Your Customer procedures.
• Explains to clients the Company's trading system.
• Inputs detailed and accurate data and information in all internal systems.
• Develops a sound understanding of trading market conditions on a daily basis.
• Is proactive in self-development regarding industry knowledge.
• Carries out any further duties assigned by their line manager.

Requirements

• Sales-driven attitude with the ability to work independently and demonstrating strong performance.
• Familiarity with online trading or financial markets.
• Strong communication and interpersonal skills.
• Fluency in English.
• Ability to work in a fast-paced, performance-driven environment.
• High level of professionalism and work ethic.
• Prior experience in similar roles will be an advantage.
• Applicants must be eligible or have legal authorization to work in the country where the position is based.
• A dynamic and international working environment.
• Competitive salary and performance-based incentives and commissions
• Opportunities for career growth and professional development.
• Engaging team culture and supportive leadership.

Ready to Kick Off an Exceptional Career?

Join HFMand shape your future with a company that values growth, innovation and people.

Sounds like you? Let’s write the next chapter together.

All Applications will be handled with the strictest confidentiality.