Account Manager

United States Digital Space LLC; Ciudad de México; Híbrido; MXN 600.000 - 1.100.000; Jornada completa

Descripción de la vacante

the company in Mexico City is seeking an Enterprise Account Manager to manage our largest enterprise merchants, building strong relationships and delivering payments expertise. You will collaborate with cross-functional teams to influence strategy and drive mutual success.

The ideal candidate has 5+ years in enterprise accounts, excellent English, and a hands-on, entrepreneurial mindset. This role requires in-office presence 3 days a week in Mexico City with some travel.

Formación

• 5+ years of experience working exclusively with Enterprise Accounts.
• Full professional proficiency in English (written and verbal).
• Willingness to work 3 days in person at the Mexico City office.

Responsabilidades

• Own and grow a portfolio of enterprise merchants, meeting the team’s strategic and financial goals.
• Build strong merchant relationships and navigate organizations to align stakeholders.
• Provide strategic and consultative advice to influence the global payments strategy for enterprise clients.
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting product development.
• Proactively foster a positive working environment and maintain relationships with stakeholders.

Conocimientos

Enterprise Accounts

English proficiency

Stakeholder management

Strategic payments experience

Cross-functional collaboration

In-person collaboration

Descripción del empleo

This is the company

the company provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At the company, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the the company Account Management team

At the company, the Account Management team is critical to the growth and success of our business, as well as expanding the the company brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in Mexico City. The ideal candidate is a strategic thinker with a hands‑on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for the company and our customers.

Enterprise Account Manager

As Account Manager at the company, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with local and international merchants across multiple industries and channels, so life is never dull! You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow.

What you’ll do:

• Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
• Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
• Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting the company’s product innovation and development, and delivering merchant projects
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Who you are:

• You’re dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• You have at least 5 years of experience working exclusively with Enterprise Accounts;
• You have full professional proficiency (written and verbal) in English;
• You are available to work 3 days in person at our office.Additional details:
• This role is based out of our Mexico City office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• Some domestic and international travel required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at the company.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, the company encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Mexico City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.