Client Relations & Data Insights Associate

Citi; San Pedro Garza García; Presencial; MXN 180.000 - 300.000; Jornada completa

Descripción de la vacante

Citi in Mexico is seeking a Relationship Associate to support day-to-day client servicing, validate client data, and coordinate across internal departments to address client needs. The role emphasizes risk awareness and adherence to policy while contributing to product and process improvements.

Ideal candidates have up to two years of relevant experience and hold a bachelor's degree. This is a full-time position based in the San Pedro Garza García area with standard corporate benefits.

Formación

• 0–2 years relevant experience.
• Bachelor's degree required.

Responsabilidades

• Provide day-to-day client servicing, handle and provide timely resolution to client issues.
• Validates client data and documentation in relevant systems.
• Takes the lead to coordinate and follow-up across internal departments to solve client needs.
• Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
• Analyzes client data and provides reporting as needed.
• Demonstrates compliance with laws, policy and risk controls; protects Citi's reputation and assets.

Conocimientos

Microsoft Office

Educación

Bachelor's degree

Descripción del empleo

Citi in Mexico is seeking a Relationship Associate to support day-to-day client servicing, validate client data, and coordinate across internal departments to address client needs. The role emphasizes risk awareness and adherence to policy while contributing to product and process improvements.

Ideal candidates have up to two years of relevant experience and hold a bachelor's degree. This is a full-time position based in the San Pedro Garza García area with standard corporate benefits.