Client Advisor, El Palacio de Hierro Monterrey

Zimmermann; Monterrey; Presencial; MXN 346.740 - 606.796; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Store Manager bonus structure

Descripción de la vacante

A prestigious luxury fashion brand in Monterrey is seeking passionate individuals for a retail position focused on achieving sales targets and providing exceptional client service. The ideal candidate has proven luxury retail experience, excellent communication skills, and a strong ability to build rapport with clients. A commitment to the brand's values and a desire for career growth are essential. The role includes incentives based on store performance. Candidates can expect a supportive environment that promotes diversity and inclusion.

Formación

• Proven experience in a similar role in luxury retail.
• Strong communication skills.
• Desire for a fulfilling career journey.

Responsabilidades

• Achieve sales targets and store KPIs.
• Provide exemplary client service per brand vision.
• Grow client database through professional relationships.

Conocimientos

Sales experience in luxury designer fashion

Exceptional communication skills

Organisational skills

Team-oriented approach

Ability to build rapport

Descripción del empleo

Overview

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.

While based at home in Sydney, ZIMMERMANN presents their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.

Position Purpose

Job Requirements

• Capability and drive to reach KPIs and Sales Targets
• Demonstrates professionalism, optimism and team orientated approach.
• Exceptional communication and interpersonal skills
• Previous sales experience in luxury designer fashion
• A passionate brand ambassador who embodies the Zimmermann values
• Ability to cultivate Zimmermann’s brand loyalty though positive client interactions.
• Detailed orientated
• Excellent organisational skills and problem-solving ability
• A passion for exceeding customer expectations
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team

Job Responsibilities

• Achieving sales targets and store KPI’s whilst upholding Zimmermann’s brand standards including store and visual presentation, stock and inventory
• To ensure that an exemplary standard of client service is provided to Zimmermann’s clientele in line with the brand’s global vision.
• Acquire and grow the Zimmermann client database through engaging and maintaining professional client relationships.
• Ensure that a consistently high standard of visual presentation is achieved and reflective of the brand directives.
• Have a thorough understanding of company policy and procedure relating to store operations, stock and loss prevention.
• Engaging in team training and development initiatives including product and brand knowledge, sustainability, diversity and Work Health Safety.

About you

• Proven experience in a similar role in luxury retail.
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.

Although the salary range is a genuine estimate of the pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.

At Zimmermann, we are committed to recognizing and rewarding excellence. Our Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You’ll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.