Assistant Store Manager - PdH Monterrey

Ermenegildo Zegna Holditalia S.p.A; Monterrey; Presencial; MXN 335.000 - 580.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual bonus

Medical & dental insurance

Savings fund (13%)

Christmas bonus (28 days)

Food vouchers (MXN 3,000)

Descripción de la vacante

Ermenegildo Zegna Holditalia S.p.A invites applications for an Assistant Store Manager position at the Monterrey boutique in Nuevo Leon. The role reports to the Store Manager and focuses on achieving sales targets while maintaining the brand’s luxury standards and exceptional customer service.

The successful candidate will support staff management, coordinate schedules, and partner with Marketing to implement local initiatives, with emphasis on safety, compliance, and store presentation.

Formación

• Lead by example and coach the store team to achieve sales targets.
• Deliver a customer-centric shopping experience and uphold brand standards.
• Collaborate with marketing and CVM to drive local initiatives.

Responsabilidades

• Assist the Store Manager in achieving daily, weekly and monthly KPIs.
• Supervise staff, draft schedules, and manage productivity.
• Ensure stock, transfers and visual guidelines are followed at all times.

Descripción del empleo

WHY JOIN USThe ZEGNA Group is one of Italy’s most famous family-driven companies, recently listed on the NYSE. Inspired by our founder Ermenegildo’s vision and rooted in 112 years history, the brand ZEGNA designs, creates and distributes luxury menswear and accessories as well as womenswear, menswear and accessories under other brands in the group, encompassing Thom Browne and a one-of-a-kind Luxury Textile Laboratory Platform. ZEGNA is deeply grounded in history and craftsmanship, yet always at the forefront of contemporary innovation and style. We are pioneers who embrace change, take ownership of our actions driven by the awareness that our actions today will shape our tomorrow. With over 500 points of sale, in 80 countries and 6,000 employees worldwide, we’re as proud of our people as we are of our products, and we look for talented people that share our passion and commitment to excellence and authenticity.YOUR OPPORTUNITYAs an Assistant Store Manager for ZEGNA, you will be the Store Managers second-in-command, helping to achieve business objectives, building solid relationships with ZEGNA Guests, and promoting the values and ambitions of the brand. This role reports directly to the Store Manager.This role is based in our ZEGNA PdH Monterrey boutique based in Nuevo Leon.HOW YOU WILL CONTRIBUTEStrive to achieve individual daily, weekly, monthly and yearly sales and KPI's.Offer support to the Store Manager by supervising the staff, providing feedback, drafting effective staff schedules, and ensuring optimal productivity.Foster marketing initiatives through collaboration with the Store Manager and local Marketing and CVM.Champion, deliver and monitor a customer-centric culture.Identify training and development needs and spend time with the store team providing coaching and training.Support the Store Manager in recruiting and onboarding top talent.Keep the team motivated and engaged by establishing a culture of teamwork and high performance; proactively assist the team with issues and/or opportunities they may be facing.Work with the Store Manager to provide effective feedback on products and collections and stay updated on stock, consolidation, and transfers.Assist with implementation and maintenance of the design and display guidelines from Visual Merchandising to maximize the store’s appeal.Ensure the team’s appearance and attitude, the store experience, and all operational activities adhere to the Company Guidelines and the ZEGNA Code of Ethics.Alongside the Store Manager, implement Health & Safety regulation and supervise the attendance of the store team at H&S training courses.Promote the usage of digital services to increase business opportunities and improve customer service.YOUR ZEGNA OFFERLearning opportunities, structured programs, and development pathsComprehensive benefits: annual bonus, medical and dental insurance, 13% of saving fund, 28 days of Christmas bonus, $3,000 mxn of food vouchers,Paid time off: vacation and holidays, with accrual based on tenure and role levelAccess to premium materials, resources, and production partnersCreative autonomy and a supportive environment that rewards resultsOpportunity to grow within a luxury, design-focused brandNATURALLY IN ZEGNAJoining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.