Gerente de Proyectos de Sistemas Empresariales (ERP/CRM)

Placements24; Culiacán; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary package

Health, dental, vision insurance

Retirement savings plan with employer

Job summary

Placements24 in Culiacán, Mexico, is seeking an experienced Gerente de Proyectos de Sistemas Empresariales (ERP/CRM) to oversee ERP/CRM implementations and optimization. The role is hybrid, based in Culiacán, and requires coordinating with Finance, Sales, Operations, and IT to align projects with business goals.

The ideal candidate has a deep understanding of business processes, strong leadership, and ability to drive user adoption while mitigating risks.

Qualifications

• 5+ years managing ERP/CRM implementations.
• Experience with SAP, Oracle, or MS Dynamics and Salesforce.
• Strong understanding of core business processes.
• Proficient in MS Project, Jira.
• PMP or PRINCE2 certifications are a plus.

Responsibilities

• Lead ERP/CRM project planning, scope, and success criteria.
• Manage timelines, budgets, resources, and risks.
• Oversee configuration, customization, integration.
• Develop change management and user training plans.
• Coordinate with Finance, Sales, Ops, IT.
• Present status reports to senior management.

Skills

ERP/CRM PM

Stakeholder mgmt

Change management

Communication

Hybrid work

Education

Bachelors in Business/IT/CS

Tools

MS Project

Jira

Job description

About the Role

Our client, a dynamic and growing organization, is seeking an experienced Gerente de Proyectos de Sistemas Empresariales (ERP/CRM) . This role is essential for overseeing the successful implementation, integration, and optimization of enterprise resource planning (ERP) and customer relationship management (CRM) systems. Based in Culiacán, Sinaloa, MX , this hybrid position requires a blend of strategic planning and hands-on management, working closely with internal departments, IT teams, and external implementation partners. The ideal candidate will possess a deep understanding of business processes and the capabilities of leading ERP/CRM solutions. We are looking for a proactive leader who can effectively manage complex projects, drive user adoption, and ensure these critical systems deliver maximum value to the organization. Your ability to manage change, mitigate risks, and communicate effectively with diverse stakeholders will be key to success. We value individuals who are results-oriented, possess strong analytical skills, and are dedicated to enhancing operational efficiency through technology. This role offers a significant opportunity to shape and improve core business systems.

Key Responsibilities

Lead the planning, execution, and successful implementation of ERP and CRM system projects. Define project scope, objectives, deliverables, and success criteria in collaboration with business stakeholders. Manage project timelines, budgets, resources, and risks throughout the project lifecycle. Oversee the configuration, customization, and integration of ERP/CRM solutions with other business systems. Develop and execute comprehensive change management and user training plans to ensure successful adoption. Coordinate with cross-functional teams (e.g., Finance, Sales, Operations, IT) to align project goals with business needs. Manage relationships with ERP/CRM vendors and implementation partners, ensuring performance and adherence to contracts. Monitor system performance and identify opportunities for optimization and continuous improvement. Ensure data integrity and security throughout the implementation and ongoing use of ERP/CRM systems. Prepare and present regular project status reports, updates, and recommendations to senior management.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in managing ERP and/or CRM implementation projects.
• Proven experience with major ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and CRM systems (e.g., Salesforce, Microsoft Dynamics CRM).
• Strong understanding of core business processes (finance, sales, supply chain, customer service).
• Excellent project management skills, including planning, scheduling, budgeting, risk management, and change management.
• Proficiency in project management software tools (e.g., MS Project, Jira).
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to work effectively in a hybrid environment, balancing remote collaboration with on-site needs.
• Experience with system integration and data migration is essential.
• Certifications in PMP, PRINCE2, or specific ERP/CRM platforms are a plus.

Benefits

• Our client offers a competitive salary package designed to attract top talent, including performance-based incentives.
• We provide comprehensive health, dental, and vision insurance coverage.
• Employees are eligible for our company's retirement savings plan with generous employer matching.
• Opportunities for professional development, including training on new system modules and project management methodologies, are readily available.
• Enjoy ample paid time off, including vacation, holidays, and personal leave days.
• This hybrid role offers the flexibility to work from our office in Culiacán, Sinaloa, MX , and remotely.
• Join a company that values operational excellence and invests in its employees.
• We foster a collaborative work environment that encourages continuous learning and career growth.
• Contribute to strategic projects that directly impact business success.