BUSINESS SOLUTION MANAGER

Autozone; Chihuahua; Presencial; MXN 860.437 - 1.204.611; Jornada completa

Descripción de la vacante

AutoZone is looking for a Business Solutions Manager (BSM) located in Chihuahua, Mexico. This role involves identifying new prospects for ALLDATA products, conducting product demonstrations, and upselling solutions to existing customers. The ideal candidate will have strong sales experience and a bachelor's degree.

Responsibilities include customer visits for needs analysis, managing customer pipelines in CRM, and ongoing product training. Join AutoZone to leverage your sales expertise in a dynamic environment.

Formación

• Three to five years of sales or customer support experience.
• Ability to conduct product demonstrations and training.
• Understanding of customer needs through consultative sales.

Responsabilidades

• Perform customer visits and phone calls to assess needs and provide demos.
• Utilize a consultative sales approach to engage decision makers.
• Record and manage customer interactions within CRM.

Conocimientos

Consultative sales approach

Product demonstrations

Customer relationship management

Market intelligence gathering

Educación

Bachelor's degree

Descripción del empleo

Position Summary

The Business Solutions Manager (BSM) is responsible for identifying new prospects that can benefit from ALLDATA products, following up on leads, and upselling additional products to existing customers in their market.

Position Responsibilities

• Complete customer visits and phone calls to perform discovery, needs analysis and provide product demonstrations.
• Use a consultative sales approach to reach decision makers, properly assess the shop’s needs, and match them with the right ALLDATA workflow solutions before closing the sale.
• Conduct live product test drives and customer training as applicable for all products.
• Record all activities/customer notes and manage customer opportunity pipeline within CRM with current and accurate data.
• Work cross-functionally to research and resolve customer issues; collaborate on market opportunities with other AutoZone business units.
• Perform ongoing product and sales training, gathering of market intelligence and monitoring industry trends.
• Special projects/ad hoc upon request.

Position Requirements

• Level of Formal Education: A Bachelor's degree (BA, BS) or equivalent.
• Years of Experience: Three to five years.
• Type of Experience: Sales/customer support experience.